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Sun Resolution Group SRGNorthern Resolution Violates EVERY part of the FDCPA on EVERY LEVEL Wheatfield New York
I begain receiving calls from a number that appears as (772)919-7660 on my caller ID. This is not a number that can be called back, by the way, but caller ID says it is in "Stuart, FL".
The man on the call identified himself as "Mr. James" and stated that there was a 'claim' against me and that by the laws of my county and the state, he is required to let me know that there are "charges and a claim" against me. He is claiming that due to an unpaid internet payday loan through Plain Green, LLC, that they can "serve me" at my "residence or place of business".
They called me on my direct line at work first and got my voicemail. 4 minutes later, called back and reached me. I told the man that I could not receive these types of calls at work and promptly ended the call. He called me several times the same day on my cell phone, sometimes calling more than 2x's within 5 minutes or less. (This was on a Friday).
The following Monday, this same man called my place of employment again, but this time instead of ringing my direct line, he called the main number and asked to be transferred to me. When I got the call, I once again informed him that I could not receive these types of calls at work and promptly disconnected the call. He IMMEDIATELY dialed back through my company's main number and once again insisted on being transferred to me. I answered the call and AGAIN told him I cannot receive these calls at work and let him know that it is a violation for him to continue to call my place of employment.
This same day (Monday 8/12/13), I called "Mr. James" back on my lunch hour and began to press him for information about his company and their location and the nature of their call. I asked him to provide me with an address for correspondence (I planned on sending them a cease and desist letter, though this is not the terminology I used). He initially told me that he COULD NOT provide me with an address. When I continued to press for the location of the company, he placed me on hold at which point another man got on the lane and stated his name was "Jesse Boyd" and identified himself as the "Supervisor" or Mr. James.
I proceeded once again to press for information about this company at which time I was finally told that I could correspond with them at the following address:
Northern Resolution
2578 Niagra Falls Blvd - Suite 1
Wheatfield, NY 14304
I asked Jesse Boyd why I was being given a NY address when I had been given another company to correspond with to which he replied that this is their "parent company". During this call with Jesse Boyd, I was told that because this was related to an internet payday loan and because I had used a "federal instrument" for the loan (a bank account) that I could be charged with "check fraud" over state lines. He then advised me that if I did not settle this matter "voluntarily" and "behave like an adult" about it, that they would file charges on me and that they could get a "wage garnishment" which could be up to "25-30%" of my pay. At this point, I advised Mr. Boyd that I live in Texas and in the state of Texas, the ONLY wage garnishment allowed was for Federally funded student loans, unpaid child support, and back taxes. I also at this time advised Mr. Boyd that the actions of his underling, Mr. James were a violation of the Fair Debt Collection Practices Act to which he replied that, because they are a "Mediation Firm" and not a debt collector, that they are not subject to those laws. I told him, if you are asking me to pay you money on a debt, then you are a debt collector.
At that time, I finally ended the call advising the man that I would do my own due diligence and investigate them thoroughly. At that point, he stated that if he did not have an "arrangement" before the "end of business" that they would "move forward". I told him politely, "Do what you need to do. You have a job to do and I have research to do."
This company is not VIABLE per my attorney and therefore, good luck if you wish to sue them for violation of the Fair Debt Collection Practices Act. I am in the process of filing complaints with the FTC as well as the BBB and the State's Attorney General here in Texas. Additionally, I will be filing harassment charges with my local law enforcement and will continue to seek out a way to sue these folks for what they are trying to do.
I fortunately am very knowledable in these matters as I have had great success the past year suing 5 other unscrupulous bill collectors and I have WON them all. Unfortunately, too many people do not know their rights and fall prey to these practices out of fear or ignorance.
Please, please, please do all you can to put these folks out of business! I will continue my efforts, but from my research, it would appear the owner of this company is a crimnial pure and simple who has been sued and never pays the judgements against him and has even been subject to criminal charges in his business practices.
2 Updates & Rebuttals
Catliz
N Richland Hills,Texas,
Now they don't want to talk to me...but the Port Saint Lucie Police would like to speak with HIM!
#3Author of original report
Wed, August 14, 2013
Wednesday, August 14th, 2013
On my lunch hour, I took it upon myself to speak with the Stuart, FL Police department. They were MOST helpful in pulling the phone number (772)919-7660 that has been harassing me for days. The found that this number was in fact from the next town over - Port Saint Lucie, FL. They were also instrumental in telling me that they have MANY COMPLAINTS of calls from this number and were kind enough to provide me with an address attached to this phone number which is, incidentally a CELL PHONE!
1690 SE Niemeyer Circle
Port Saint Lucie, FL 34952
I spoke with the Port Saint Lucie Police Department who has advised me to provide this information to my Local Police Department under the report number I have already filed. My local Police Department can then, in turn, reach out to the Port Saint Lucie, FL Police Department and hopefully, get them on the harassment charges I have filed.
If anyone else has information about "Sun Resolution Group" or their phone number (772)919-7660, PLEASE contact your local authorities and for heaven's sake FILE A HARASSMENT CHARGE ON THESE PEOPLE.
As an added bonus, when I now try to call these guys either on the (772)919-7660 number or the 1-855-411-1602 - NO ONE, particularly "Jesse Boyd" seems to want to take my calls. I called them about 6 times over my lunch hour and finally a young man answered the phone and advised me that "Mr. Boyd" was unavailable and on another call, which I believe because I could hear him in the background bullying and harassing some other poor unsuspecting victim.
Catliz
N Richland Hills,Texas,
UPDATE ON SUN RESOLUTION GROUP AND 'SUPERVISOR' JESSE BOYD....
#3Author of original report
Wed, August 14, 2013
Tuesday August 13th, 2013
I started receiving calls on my cell phone starting at 11:42am.
Here is the series of calls that I received from Sun Resolution Group:
11:42AM
1:01PM
5:02PM
5:03PM
5:04PM
5:04PM - AGAIN
5:07PM
5:08PM
5:08PM - AGAIN
All calls originated from telephone number (772)919-7660
I had intially thought this was one of those 'masking' telephone numbers, but I was actually able to call back and get through to Sun Resolution Group on this number. I finally called them back and Mr. Jesse Boyd on the phone and advised him that I had filed a complaint with The Consumer Financial Protection Bureau (www.consumerfinance.gov), the FTC (www.ftc.gov), my state's Attorney General's office, as well as filing a harassment complaint with my local law enforcement for which I now have a verifiable police report number. Mr. Boyd seemed to find this very amusing as he chuckled at me while I was telling him to have a nice day and ended the call.
I did in the course of all those calls yesterday receive (2)voice mails, the 1st @ 11:42am which stated (verbatim):
"Yes, hi C******, this is Mr. James here again at Sun Resolutions Group. Uhm, tried contacting you regarding again the investigation of our check fraud case involving yourself. Since you still have failed not to comply, I have you scheduled also to be served possibly again at your home, place of employment. You need to call the claims office to secure a release to stop order on legal proceeding to your address. Again, you have my contact information, 1-855-411-1602 x-305. Also, your file number 269447, otherwise they'll be there as scheduled. At this point in time you've been legally notified. I'll be in my office until 8:00 tonight and hopefully we can get some sort of arrangements going. Govern yourself accordingly. Bye-bye."
The 2nd voicemail I received during this barrage of calls yesterday was from the "Supervisor" Mr. Jesse Boyd. This voice mail was left for me at 5:04pm which states (verbatim):
Ms. Y***, I need you to give me an immediate call back when you get this message please. My direct line phone number here's gonna be 85...uh sorry 855-411-1602. My direct extension's 301. Thank you"