Complaint Review: Sun Your Buns

I made the mistake of signing up for monthly billing for myself and my daughters. We tanned on and off since 2003, so the billing amount was different at times. I really did not tan often at all but kept it going because it wasn't a lot of money. $10 a month

Last week they charged my debit card $617--Talked to Jason at the store and was told to contact the billing dept. After several calls I am told that they had miss charged me since 2003 and were now charging me the difference.

I asked for the owners name and number and was told they were not allowed to give out that information. I found his name on this site and have left many messages on cell phones, answering machines, and with the Sunbury Rd manager Jason, but no reponse.

I have filed a report with the BBB, Attorney General, and your site. Hopefully this can be resolved I don't have the money. Avoid SUN YOUR BUNS at all costs. Tell everyone you know!!

Ronda
Westerville, Ohio
U.S.A.