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  • Report:  #1350376

Complaint Review: Sunay Face

Sunay Face Misleading Advertising Nationwide

  • Reported By:
    Renee — florissant Missouri USA
  • Submitted:
    Tue, January 17, 2017
  • Updated:
    Tue, January 17, 2017

I signed up for a trial offer through a FB ad to recieve a trial size of Luminous face cream and also some eye cream.  The ad indicated that it was a trial size offer.  I paid the small fee for shipping and received the product.  Today I look at my bank statement and see where I was charged a fee of $98.71 and also $1.99, the company on the bank statement said Sunay Face Serum.  When I contacted them I was told that there was nothing they could do that I would have to contact the eye serum company @ 877 494 9595 and also the facial serum company @ 877 497 1088.  In calling the eye care company I was told that the charge was not theirs, so the referred me to the facial serum company, however both companies indicated to me that on a separate page it indicates that if you do not cancel within 2 weeks they will continue to send you monthly products.  However, it does indicate anywhere in the intial sign up that you have to go to another page.  I have gotten a cancellation from both companys but not without a hassle and I have notified my bank that I did not authorize these charges.  So beware do not sign up for any so called trials

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