Sunday Enterprises; Save on Resorts; Vacation Owners I will appreciate that Mr. David Beasley is made aware of my complaint/warning. My husband and I attended a "seminar" in SYRACUSE, NY upon receiving a postcard offering a free flight on Southwest Airlines, valued at $1,000. The postcard left nothing to the imagination that Southwest was somehow involved. After watching an impressive PPT presentation and listening to dishonest, unethical, believable, fast talking sales people, we MOST UNFORTUNATELY bought into this "wholesale travel club" at a cost of $3,397.00. We have tried REPEATEDLY asking them to please recind the contract and credit our credit card. (We cannot afford an attorney.) They offer NOTHING that I can't accomplish on Kayak. The BBB in AZ is now involved (case #10319260) on our behalf. A PPT slide they showed indicated they were BBB accredited in Arizona, when in fact they are not. To us that slide was a distinction of excellence. Much has changed since September 14, and we cannot either afford to travel or are we up to it.The CNY BBB keeps referring me to the BBB in Arizona, totally dismissing my complaint/concerns/warning for fellow New Yorkers, in particular retirees. We saw them turning people away who didn't have a major credit card. My 76-year-old husband is so stressed and experiencing anxiety over this disaster. When I attempted to use their "services," it took repeated & frustrating phone calls (most often not returned) or they would send ME links to sites where I would research. It is such a total scam. Scottsdale Arizona
Dear Sir/Madam: I will appreciate that Mr. David Beasley is made aware of this complaint/warning. My husband and I attended a "seminar" in SYRACUSE, NY upon receiving a postcard offering a free flight on Southwest Airlines, allegedly valued at $1,000. The postcard left nothing to your imagination that Southwest was somehow involved. After watching an impressive PPT presentation and listening to dishonest, unethical, believable, fast talking sales people, we MOST UNFORTUNATELY bought into this "wholesale travel club" at a cost of $3,397.00. We have tried REPEATEDLY asking them to please recind the contract and credit our credit card. (We cannot afford an attorney.) They offer NOTHING that I cannot accomplish on Kayak. When I did attempt to use them, it was nearly impossible to talk with anyone, and when I did they were not knowledgeable. Phone calls were not returned, and my inquires resulted in them sending ME the Web sites to research. The BBB in Arizona is investigating on our behalf (case # 10319260). A slide was shown stating there were/are BBB accredited, when in fact they are not. This was a distinction that my husband and I took as a credible company. We saw them "quietly" turning away people at the door, if they didn't have a major credit card.
The CNY BBB has totally dismissed my complaint/concerns/warning by repeatedly referring me to the BBB in Arizona. I believe this letter should act as a warning to fellow New Yorkers, and especially to retirees. Much has changed since September 14th and we cannot afford to travel nor are we able. Dr. Poulos who owns the company suggested we give it to our daughter! We're not even letting our daughter know about this irresponsible, disastrous financial decision.
My 76-year-old husband is so stressed and is experiencing anxiety over this fiasco, and their unwillingness to help us. In fact, I suggested a compromise, and Dr. Poulos said he'd get back to me "next week." (That was three weeks ago.) Now they are deliberately and actively not allowing me to talk with either him or a "Ruby" who I had also spoken with.