Sunlife Recommended TRUSTED BUSINESS REVIEW: Sunlife dedicated to quality solar installations and outstanding commitment to customer satisfaction. Sunlife makes switching to solar easy by giving you a cleaner more affordable source of energy for you and your family to take advantage of! Customers can expect to save between 20-30% on energy bills after switching to Sunlife.
Ripoff Report REVIEW /Commitment to Customer Satisfaction
Sunlife joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
By ED Magedson - Founder, Ripoff Report
Sunlife approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at Sunlife did just that.
SUNLIFE CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
" Sunlife is a California based, CSLB licensed, full service solar company that provides the highest quality installations and customer service.
We make the switch to solar easy with friendly and knowledgeable consultants that help you design the best solar system to fit your needs. Our customers enjoy zero out of pocket costs and immediate upfront savings with solar systems designed to offset all of their energy needs.
After you decide to have us help you go solar, we will keep you updated every step of the way and get your solar system installed within 4 to 6 weeks, with a design that you approve and looks best for your home.
WHY SUNLIFE IS BETTER THAN THEIR COMPETITORS
” Sunlife makes sure that every solar consultant is individually licensed and represented by our contractor’s license before entering a customer's home. Our home improvement agreements follow California Business and Professions code as well as CSLB code to make sure that our customers are informed and protected. We are bonded, carry workman’s compensation insurance, and have general liability insurance to make sure we're responsible for every aspect of the installation process. Sunlife Inc. makes sure that our customers know what they're signing up for, that it's the best fit for them, and that we have a team of customer support managers that update them every week about status of their project. We ensure the solar experience is great from start to finish, so that our customers can say it's the best home improvement experience they've ever had and we take pride in giving that experience to every one of our customers.
SUNLIFE - STATEMENTS FROM THE CEO – ARTHUR ALEXANDER
" My name is Arthur Alexander and I am the CEO of Sunlife I would like to thank you for taking the time to review Sunlife. Going solar is one of the best decisions a homeowner can make to improve their energy costs, home value, and their impact on the community and environment. Give us a call to find out how we can serve you best by giving you a stellar experience."
At Sunlife we pride ourselves in using the highest quality PRODUCTS.
We carry American made products as well as industry grade and cost effective equipment to give you a choice when designing your solar system. All of our products come with warranties backed by our manufactures and every one our installations come with workmanship warranties. We also have financing solutions that come with service, maintenance, monitoring, and performance guarantees to make owning a solar system a worry free investment.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH
As stated above, Sunlife is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at Sunlife, Inc. and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give Sunlife a positive Rating. Sunlife made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM SUNLIFE
Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. Sunlife is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
Sunlife is dedicated to customer satisfaction and making sure that our customers have a great experience with us. Sunlife is confident that their installation teams provide quality installations and service. Sunlife, Inc. implements top rated monitoring on every installation so that our customers can receive updates that their systems are working properly and efficiently. They install to local fire code and every installation passes city inspection before being commissioned. At the end of every solar project Sunlife, Inc.'s customers can expect a final walk through performed by the company to make sure everything is perfect before having the customer sign off on their project. Sunlife, Inc. receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. *Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com.
This kind of dedication to customer service means that Sunlife will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with Sunlife, Inc., you are invited to contact them directly via email: contact@sunlife.solar (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the company's response and to insure customer satisfaction). You can call Sunlife directly at 844-232-0416.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with Sunlife, Inc. or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at EDitor@ripoffreport.com.
Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Sunlife meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Consumers can feel safe confident and secure when doing business with Sunlife.
Here's why:
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about Sunlife Inc.’s Commitment to Excellence and Consumer Satisfaction.
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.