Sunlight Saunas - Sunlightsaunas.com - Aaron Zack Scam, Overpriced, Made In China, Liars, Restocking Fees, No Warranty Support. Overland Park Kansas
Sunlight Saunas is nothing more than a huge scam. I attended a trade show in May, and purchased a Sunlight Sauna from www.sunlightsaunas.com for my wife that has MS. This was supposed to be a great product for my wife.. I later found I was ripped off on price versus the quality I received. What junk! From the beginning all they did is LIE to me and my wife. They told me they made everything in the US WRONG then when I called they said just the heaters were made in the US. WRONG the heaters have Chinese writing on the back and the box has Chinese writing. The wood is junk, started to warp only after 6 times using the product. The heaters barley heat up and when they do the sauna starts to smell. Maybe out gassing it is made in CHINA.
After knowing I have been ripped off I called them to get a refund. They told me I would have to pay:(a) storage fees and costs associated with re-routing the Goods; (b) a handling and restocking fee in the amount of $499 USD for each Signature, $499 USD for each Select, $199 USD for each Solo sauna.
I ended up being told the shipping and storage fees were $440.00 then the $499 restocking fee for a total of $939.00! I only PAID $3200.00 for the sauna THATS A 30% FEE JUST TO RETURN THE SAUNA.
Whatever you do DO NOT BUY FROM THESE LIARS. THEY MAY LOOK BETTER BUT THEY ARE JUNK AND OVERPRICED.