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  • Report:  #1346950

Complaint Review: Sunnova

Sunnova I wasnt present in the ceiling inspection.They didnt explain good the contract. Mayaguez,Puerto Rico Puerto Rico

  • Reported By:
    Ivan — ponce,Puerto rico Alabama USA
  • Submitted:
    Sun, January 01, 2017
  • Updated:
    Sun, January 01, 2017

The Salesman came to my house in night.He didint took much time ,just explain the basic of the contract.Iam a 60 year old and he just put me into sign and he didnt gave the copy until the 4th day.He didnt explain to me the 7 days that i have to cancelled.I didnt read the ahll document until 2 days later. Iwrote a letter to the company and i received a call much time later.I told them about the roof in my letter that my house its very old and leaks every time.So i dont have the opportunity to tell the inspector of the ceiling.Thas why i told the m that i dont want the solar plates because of the roof deteriorated. I havent received any response to my complaints but i keep sending them email or messages to their phone and a person call Victor sunnova.I havent received any answer from him or Sunnova.I hope everything goes right and that you can help me in these issues.They havent installed any solar plates yet and i hope they understand my point of view.

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