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  • Report:  #1173588

Complaint Review: sunrise auto reconditioning

sunrise auto reconditioning Brian (owner) was hired to repair vehicle after accident and did a horrible job . brought the car back to have it fixed and now theres runs in the paint , parts that werent even painted , chips and scratches everywhere and my bumper cover is broken largo Florida

  • Reported By:
    french514 — st petersburg Florida
  • Submitted:
    Mon, September 01, 2014
  • Updated:
    Mon, September 01, 2014
  • sunrise auto reconditioning
    6451 ulmerton rd
    largo, Florida
    USA
  • Phone:
    7275562650
  • Category:

I originally was referred to this company by a dealer so I brought my car to them after being involved in a rear end collision. Brian the owner assured me that he could fix it in four days . 

 

Once I dropped my car off I never heard from them. I had to keep contacting Brian to see what was going on and he kept pushing back the day it would be ready.

 

Two weeks later my car was finally ready however, when I arrived to pick it up they were still working on it so I ended up waiting another two hours only to find about seven issues with the job. 

My license plate lights were not hooked up , my truck no longer had  the smart key button on it , the wrong decals were put back on my car ( I had a limited edition Avalon which now said it was a touring edition) , the trunk was horribly aligned and not weather tight, there were paint runs and chips and spots that were not even painted.

 

I told Brian how unhappy I was and he agreed to fix it the next day . I dropped the car off the next morning and it was ready around 11pm so I could not really see how good or bad he did until the next day .

When I got up the next morning I inspected his work only to find paint drops everywhere ,runs all over the trunk , bumper cover hanging on by a thread . And a horrible paint job . He only accepted cash and it cost me 2500.00 for a job I could of had maaco do at half the price , this guy is stealing from his customers , he has no clue how to do body work

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