Sunrise Herbal Remedies ripoff Bethel Connecticut
This is the worst business I have ever dealt with. The owner sent me a nasty e-mail when I got a shipment that I did not order. She told me that I had checked a box to automatically receive shipments. This is a lie. It seems that on ordering there is hidden check box that comits you to them automatically sending you each month their over priced merchandise. They will not cancel until you send them a certified letter of cancellation. Do not under any circumstance give this nut your credit card info!
Sam
New Canaan, Connecticut
U.S.A.
1 Updates & Rebuttals
Holly
Westport,Connecticut,
U.S.A.
Sunrise Manager
#2UPDATE Employee
Fri, April 21, 2006
From a person who has several fraud reports filed against them and THEFT report its amazing that they would have the nerve to bad mouth a lovely company who does so much for the world as Sunrise, its obvious jealousy.
Let me start with stating Sunrise Herbal Remedies was nominated as the Entrepreneurs of the Year and runs a WONDERFUL company for over FIFTEEN years and STILL having LESS than ONE PERCENT complaint ratio ( UNHEARD OF these days! ). Sunrise is also a A + rated organization. The company donates money to animal abuse, does complimentary programs for seniors and is run as one of the most honest, ethical organizations out there but in ALL business environments there will always be a few complainers such as this client who obviously has anger mangament issues. Sunrise has sold to over 10 THOUSAND clients and you are seeing here less than 10 complaints-VERY impressive indeed. After speaking to one of the fraud reps this client was described as ANGRY AND CLEARLY DISTURBED and has many issues with MANY companies! Not to mention she STOLE OUR PRODUCTS!
The bottom line is the client is upset in this case as they were ruled against as WRONG with their credit card company and even has a fraud report filed against them-NOT GOOD. Sunrise is in accordance of all rules and regulations and always will be and the credit card companies know that. Sunrise is required to place its policies in ONE place yet they place them in SEVEN PLACES-also unheard of these days as most companies try to use small writing and confusing verbage-not Sunrise its clear simple are in SEVEN places. Clients as in this case complain when they are not allowed a refund as they cancelled late, did not cancel or kept the items!! Does this person think they can steal our products now?? Auto Ships program are always going to be susceptible to complaints with this type of client who cancelled LATE as you can tell this type of person based on their rude unprofessional note who feels they can bully and badmouth company out of its policies with threats and angry words. Clients simply don't like it when a company has a no refunds policy but it is a companies RIGHT to have these policies and we NEED these policies as our beautiful fresh herbs are special as they are custom made and organic. Fresh and quality is WHY clients come to us and its sad this person is sold filled with negative, toxic, energy they would spend their days writing such nonsense.