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  • Report:  #1490672

Complaint Review: Sunrun

Sunrun was lied to about Batteries Houston Texas

  • Reported By:
    Vinkie — Houston Texas United States
  • Submitted:
    Tue, January 21, 2020
  • Updated:
    Tue, January 21, 2020
  • Sunrun
    12560 Reed Rd, Sugar Land
    Houston, Texas
    United States
  • Phone:
    (855) 478-6786
  • Category:

I signed a lease to own conteact with Sunrun December 2017. As part of all converstaion we mde it clear we Since this time we had bee in contact with our sales person who kept telling the batteries would be available soon this and gon on for a couple years.

Recently my wife and I were told that we cannot have batteries because we do not have the correct inverter and it wouls take a major contract change. I have been trying to get in touch with my sales person but he will not return any of my calls.

I feel I have been lied too what the point of having Solar when the power goes out here I am like any other house sitting here in the dark. 

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