Sunshine Bp # 125 I have been robbed by a BP gas station company Miami, Florida
On the evening of Thanksgiving day I went to the BP gas station #125 located in 1168 SW 152 St Miami, Florida 33157 , to get a car wash at their automated car wash machine. I bought a $6.99 car wash service . When inside of the room where the car washing machine is, after introducing the respective code , the machine sprayed a little bit of detergent on the hood of my car and then stopped and didn't do anything else, so after waiting for a while I left the room and went to see the assistant manager of the business , I told him that the machine stopped and didn't washed my car. I asked him for a refund , he told me that they don't give a refund, then I asked for a new code to try again , he told me he wont give me that neither . So I told him that he was charging me for a service he never gave to me, that he was illegally taking my money. He told me:" if you want you can call the police". At that exact moment the police came, not for me , for another call from another person who had the same problem as me minutes before, but the person left before the police came. So I spoke to the Miami Dade police officer telling him about what happened , he told me that he couldn't do anything, that that was a civil matter to be solved in the civil court . Bottom line they took my $6.99 no giving me any service in exchange, THEY STOLE my MONEY. I felt really bad and powerless at that moment , it was just outrageous. Looks like that's the way the conduct business , in a shameful way.
THANK YOU FOR LETTING ME POST THIS COMPLAINT HERE .