Complaint Review: Sunshine Travel Escapes

Last April I responded to a phone message suggesting that I had won a free holiday to celebrate Disney's anniversary.

I was suspicious but thought that I would hear what they had to say. The rep confirmed that the holiday was free, funded by Disney through Visa and that as well as a holiday to Florida I qualified for an additional cruise as I was a frequent card user!

They asked for card details to verify my identity and allayed my suspicions by knowing the last four digits of my card number. How did they get hold of that?

To cut a long story short they took 380 out of my account, avoided my enquiries untill it was too late to return the package and have continued to avoid my efforts to contact them and also the efforts of the local licensing authority to contact them. they now claim to be bankrupt. How do you go bankrupt when you are taking money from people for holidays that they won't be able to afford to take!

David
Perivale
United Kingdom