SunSmart Windows/Bill Elshazly BEWARE! Fly by night liar Bill Elshazly pretending to be a window business Fort worth Texas
I made an appointment with Bill Elshazly for windows and siding estimate and did not tell him I have been in general contracting for nearly two decades. I became suspicious of his inflated promises and the things he said about his experience and company. I did further research on him and discovered that he is essentially working out of his home with no employees, no inventory, and that he is not even from the Dallas/Fort Worth area. When I called to inquire further, he lied and said he had worked for many window companies in the area but could not provide me a single name or reference. Like many others I have seen over the years, he is another fly by night pretending to be a legitimate company selling out of a catalogue with no inventory or even samples. Despite his bragging, I found out he has not even been in business a month here (February). He lied to us and said it didn't matter because the labor warranty is honored by the company.
If you have purchased windows or siding from this man, you need to understand that no product or labor warranty under the manufacturer will be honored if the installation is found to have issues. Your ENTIRE warranty will be voided and since Bill and Sun Smart Windows do not offer their own warranty to back it up, you will find yourself having spent thousands of dollars on nothing. I have seen this time and time again because I get calls to fix these issues and I don't install siding or windows.
Like roofing, there is a significant reason you should only trust a company that has a long term reputation for large projects such as these. Any idiot can get a DBA and a web site and some business cards and sell door to door with brochures using canvassers and then hire subcontractors to install the job. I've seen them come and go just as much as fly by night roofers. If windows are not installed correctly, you will have sash issues and fogging from misaligned frames. Siding will droop from high winds or storms and not a single manufacture or product warranty will cover any poor installation!
I also found out he put an ad online and was trying to hire canvassers and promising them $3000 per month with no base, despite the fact that he hasn't been in business a month and just moved here from San Antonio. Canvassers in any remodeling industry except roofing make $15-$17/hr at the most. If he lies to his own employees, imagine the lies he will tell you.
If you have purchased any remodeling from this con artist, you have three business days in the State of Texas to cancel your agreement and receive a full refund. I highly recommend you do so.
2 Updates & Rebuttals
Frank
Burleson,Texas,
United States
Sunsmart windows keeps ripping people off...
#3Author of original report
Mon, December 17, 2018
I think we can leave it up to the public to decide which one of us is lying. You're a one-man operation with sub-contracted installers and pretending to be a big window company and you don't tell consumers that their warranty doesn't cover your shabby sub-contracted high-turnover crew that changes from season to season or whenever you find someone cheaper on craigslist. It's a manufacturers warranty and the manufacturer told us that they weren't responsible for the our problems because it was the result of your installers. I am sure you don't remember my name because you make a point to block numbers of customers (and former employees) that you ripoff. If you think being listed on ripoff report is great publicity for your Google ranking then you're only letting readers know how much of a sarcastic arse you are.
Speaking of rippoffs...apparently you're guilty of ripping off your own contracted workers, as seen by this report:
ripoffreport.com/reports/sunsmart-windows-and-doors/burleson-texas/sunsmart-windows-and-doors-stole-my-pay-burleson-texas-1369146
I suppose you don't remember his name either. You haven't been selling windows in this area for years; I discovered through one of your former employers that you worked for them selling windows as a window salesman. Tell the truth and find an honest living. I hope people research this during their 3 day right to cancel so they can get their money back.
SunSmart Windows
Fort Worth,Texas,
USA
SunSmart Response
#3REBUTTAL Owner of company
Wed, March 15, 2017
Since we have no record of meeting with anyone named Frank, and most certainly did not give him a siding quote, we can only make assumptions about who wrote this and what their true motives are. We do know one thing however, which is that “Frank” is most certainly NOT a customer of our company. We are thus forced to label this complaint as FAKE NEWS! We would like to take the time to thank “Frank” for helping us get closer to the front page on Google without spending a single dollar on SEO or social media!
So, let us use this opportunity to tell you about our company and our current promotions…
We are a burgeoning company who just launched our Fort Worth office in January of this year. However, we have been selling windows and doors in Texas for years. We are just wrapping up our grand opening special and are getting ready to launch our spring promotion in April: Buy 1 get 40% off 5 units or more. We are also offering 20% off your entire home for the Spring season. And, considering our new free advertisement on this site, we will also be offering an additional 5% off your order from March until May when you mention this advertisement – we call it the “FAKE NEWS SPECIAL”.
If you want to buy windows from us you are welcome to stop by our office in Burleson, TX, or call us at 817-601-7035 for an appointment. It is true that we don’t stock any inventory, but this is because your windows and doors are CUSTOM MADE! That’s right! Custom made, for a custom fit every time. We can show you our storage areas where we receive deliveries, plus we have plenty of sample windows for you to look at, because we know it’s difficult to judge a window by looking at it in a catalogue. Feel free to ask us about our expert installation and professional warranty, and how you will be protected on all fronts when you purchase windows and doors with us. You can also come and speak with any of our employees who are thrilled to be part of our team
We confess that our owner wasn’t born in Texas, but he got here as quick as he could. The company however, was born here!
Thank you for reading our advertisement. God bless Texas, and God bless the USA!