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  • Report:  #1502342

Complaint Review: Suntrust Bank

Suntrust Bank Suntrust Bank cruel heartless closing my account during this pandemic putting my bills behind because a creditor ran a check through putting me in the negative when I didn't give them permission

  • Reported By:
    = United States
  • Submitted:
    Sat, November 28, 2020
  • Updated:
    Sat, December 12, 2020

Suntrust is being cruel & heartless this Holiday season, & causing me a great deal of undue stress. They are closing my account only 3 weeks before Christmas. But they don't care I have pleaded with them to keep it open. Because I need to keep my bills up but they don't care! Here I am being responsible for paying my bills & car payment on time.

 I, get treated like this from my bank & people have enough grief from people saying pay your bills. When I'm doing that. Suntrust pulls this heartless act. I'm very angry right now. When I finally pay my bills on time.

5 Updates & Rebuttals


United States

I'm done with suntrust they wouldn't reconsider their decision not to close my account their decision is final fine if that is how the feel about me but I am sharing what the wrong they did to me

#6Author of original report

Sat, December 12, 2020

I am exposing the wrong Suntrust did to me. On this website and others, they created panic with my bills car payment, and house payment. They have caused a lot of people to have their credit cards close because of them closing their checking accounts & payments being returned, it's shameful how banks are allowed to do this to people ruin them financially.

 Lot's of people say go to a credit union. They are better than all the big banks combined.  Banks just want to throw their weight around when they treat you like this. But credit unions are better and they don't create panic in your life by closing your account when paying for bills.


United States

I thought that cyber harassment was against site rules I haven't put down anyone or cyber harassed anyone but expose the wrong that has been done to me by suntrust

#6Author of original report

Wed, December 02, 2020

I thought the rules applied to everybody on this site, regarding cyberbully & cyberstalking.  Everyone wants to cause you emotional problems to where you can't function mentally or physically! Suntrust nothing but a bunch of scumbags to do somebody like this around the Holidays.  I can't trust anyone! Everyone has put a knife in my back too much.

I have lost trust.


Charles

Alabama,
United States

Oh, Chuckles

#6General Comment

Mon, November 30, 2020

If Suntrust Bank is closing your account, it's not arbitrary or random.  You know exactly why but don't want to share the real reason.

It seems that you've burned all of your Phenix City bridges and are now targeting Columbus, GA.

You've been rejected by every doctor, pharmacy and citizen in Phenix City and still don't seem to understand that you are the problem.

I mean this with all sincerity.  Please seek treatment for your mental health issues.  You will be much better of if you do.  The world is not out to get you.  You are your own worst enemy.


Phenix city,
United States

It's not right that banks should have the right to do this to you we should have the right to protest by doing it back to them by people taking all their money out if that is how they feel about us

#6Author of original report

Sun, November 29, 2020

If banks have the right to close your account. This is what SunTrust said.

  We may at any time in our discretion, refuse to open an account, refuse any deposit, limit the amount which may be deposited, return all or any part of a deposit or close the Account without advance notice to the Depositor. People need to start protesting banks treating them like this. It's not right but banks rather do this than keep accounts open. Banks always do this on the 1st of the month. I better not say "THEY" because people are too ignorant to understand they.   Banks are intentionally causing people financial problems, during this pandemic  I take it personally that they are closing my account.


Phenix city,
United States

These banks do what they can to ruin you mess up your Holidays and get your house and car repossessed because you're unable to pay them because they want to throw their weight around

#6Author of original report

Sat, November 28, 2020

These banks want to exercise their right to close your checking account because they can. They rather ruin people because of that stupid policy that banks have. Banks spend most of their time closing people's accounts & being mean & cruel. It just angers me so much!

 Banks want people to lose their homes and car & put them on the street. Because we are unable to pay our bills because these banks want to be Mr.Grinch and close your account & cause you financial problems. But to close your account around Christmas time is sorry. And to make matters worse during a virus pandemic.

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