Complaint Review: Super 1 Foods

ALL customers shopping @ Super 1/Brookshires WATCH your register tapes very closely!  They've been caught several times over-charging customers 4 purchases.   They KNOW they are doing it, but un-suspecting & trusting customers ARE being "ripped off" by these grocery stores.  They go by 2 names: Brookshires & Super 1 - both owned by same company.

Displays of items will have one price posted, but check out & you're charged FULL price.  When calling their hand on it, "We're sorry, bring your receipt back in & we'll refund the price difference".  YET, they keep doing it.

April 16, 2013, example:  Malt-O-Meal Bag Cereal posted @ $1.88 per bag.  Rung out @ register at $2.69 for 1 flavor & $2.93 each for 2 others.   Checked register tape when got home to discover the over-charges.  Called them, response as stated --- & I'll get manager to pull it up on computer.  VERY UNCONCERNED -- they KNEW!   April 17, 2013, returned to store for refund & informed them we would NEVER shop there again!!!

Another Example of Over-charging customers:  On more than 1 occasion have found box trays of meat packages being sold for $19.99.  When adding up the existing meat pkg prices, they were LESS than the $19.99 if pkgs had been purchased separately.  Un-suspecting customers being ripped off by *assuming* they could trust the packages to at least equal the $19.99. 

When called to manager's attention, he will grab pkgs & run to back of store with them saying, "it's a mistake & will be corrected".   Yeah, right.  Yet, they continue this practice & react in this manner when caught doing it.

If you shop at either of these stores, CHECK your register receipts & make SURE you are not being over-charged & pay more of your hard-earned money than you should rightfully be paying them for the foods you purchase there.   NOTE -- they WILL over-charge you & KNOW they are doing it until you call their hand on it & DEMAND a refund of your money they STOLE from you.

Best Bet -- do NOT patronize or shop @ either of these stores.  There ARE other places to buy the same food items at who will not over-charge you for them.   My family will NEVER buy another penny's worth of anything from these RIPP-OFFS~!!!