Complaint Review: Super Discount Cleaners And Alterations

This company does not care about their customers. They are in business to steal your money and ruin your clothes. I took in 2 pair of pants to get the zippers fixed. I picked up my pants and not thinking anything of it went home and threw away the ticket with the plastic and hung my clothes up in the closet. This was on a friday. On Saturday I retrieved one of the pants to wear. The zipper was not fixed. I took it back on Monday b/c they were closed by the time I checked my pants on Sat and Sun they were closed.

So Monday morning I took my pants back and told them the zipper was not fixed. They refused to take my pants. They told me to come back and talk to the manager. I did so. He out right refused to fix my pants, no refund and told me I did not get them done here. I told them they have a record of what I just recently brought in and to pull the record up. They refused. I went home and took the ticket from some other clothes that I had gotten cleaned there. I took it back and they pulled my ticket up in less than a minute. All of this took 4 hours to get resolved. They are the worse. Someone else also came in b/c there clothes were ruined. They refused to help him. He left.

Sara
Houston, Texas
U.S.A.