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  • Report:  #477840

Complaint Review: Super Meal RX ; Transformation Health Nutrition Naturals ; THNN Inc

Super Meal RX ; Transformation Health Nutrition Naturals ; THNN Inc One Month Later : Billed Me and NEVER Shipped Tampa Florida

  • Reported By:
    Matthews North Carolina
  • Submitted:
    Sun, August 09, 2009
  • Updated:
    Tue, May 01, 2012
  • Super Meal RX ; Transformation Health Nutrition Naturals ; THNN Inc
    http://www.supermealrx.com/
    Tampa, Florida
    U.S.A.
  • Phone:
    866-949-6325
  • Category:

Here's my story. On July 11, 2009 I ordered and WAS IMMEDIATELY BILLED for SuperMealRX. It was not then and never has been (1 month later) shipped to me. Over the course of 1 month I have called multiple times concerning this matter and have always been told "Tomorrow we'll send you a tracking number." Well tomorrow always came but the tracking number never did. I'm not sure that this product even exists!! I have called my credit card company to reverse the charges. Please don't waste your time or money with this company!!

Amanda
Matthews, North Carolina
U.S.A.

5 Updates & Rebuttals


RJ Merchants

Florida,
United States of America

Please Remove

#6REBUTTAL Owner of company

Mon, April 30, 2012

Please remove company name so there is no assiciation with SuperMeal Rx.


RJ Merchants

Florida,
United States of America

No Worries, Buy Super Meal From RJ Merchants.com

#6General Comment

Wed, November 03, 2010

First I was a consumer of Super Meal just after this complaint was filed.  I started using Super Meal Rx, and it is a great product.  However, there have been a few occasions when the company was extremely slow at sending the product out.  They once said that the shipment could have been lost in the mail, so they shipped me out a new order.  Recently, as the founder of RJ Merchants.com, we have just started carrying super meal rx.  Super Meal Rx is no longer shipping to the public so they can focus on there product instead.  Recently, I ran out of product, and an Amazon buyer had to wait 3 weeks for there order from me.  During that time, I was in contact with the customer informing them of the situation.

Since Super Meal Rx no longer sells to the public, RJ Merchants is a proud seller of this high quality product.  Buy Super Meal Rx directly from us and put your mind to ease.  Just visit our Super Meal page at www.rjmerchants.com/supermeal.  As long as we have the product in stock, we usually ship Priority Mail within 2 business days, but may also get it out the same day as well.  We also ship on Saturdays.


Heymama

Matthews,
North Carolina,
U.S.A.

Super Meal RX ; Transformation Health Nutrition Naturals ; THNN Inc One Month Later : Product received!! It's Great!!

#6Author of original report

Tue, August 11, 2009

I received the Super Meal RX today and used it immediately for breakfast. It is wonderful. Mixes easily into water, has a pleasant berry flavor, and I felt great after taking it. I look forward to future products from this company!


Heymama

Matthews,
North Carolina,
U.S.A.

Super Meal RX ; Transformation Health Nutrition Naturals ; THNN Inc One Month Later : Billed Me and NEVER Shipped Tampa Florida

#6Author of original report

Mon, August 10, 2009

The president of the company called me. Apparently they have been going through an unexpected extremely fast -and seemingly difficult - growth and outsourcing of their shipping while integrating computer systems. I have a tracking number and should receive the product tomorrow which I honestly believe will be an excellent product. I do believe after speaking with her that she has integrity and wishes the very best for people. I also believe that I just happened to catch them at a vulnerable time. According to the president, these problems have been resolved and they are up to full speed on shipping.


Heymama

Matthews,
North Carolina,
U.S.A.

Thank You Ripoff Report!!

#6Author of original report

Sun, August 09, 2009

Super Meal RX called an hour ago with a tracking number that claims the product will be here 8/11. We'll see...

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