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Super Media Lied about service and stole my money! DALLAS, Texas
I was lied to from Super Media when they said they would provide SEO and promote my web site. The only thing they did was a facebook page! They then said there were "adds" on the net and directory listings. I was paying $225 per month on a one year contract and for the first four months got nothing. I called and asked for proof three times, they could provide nothing.
I pulled out the contract and saw that they had violated it. I tried to call, fax and e-mail and nothing went through. Finally sent a letter via u.s. mail to stop the auto draft from my bank. They did not get the letter and I sent them a second letter. They then sent me and invoice because I instructed my bank not to let them draft out the money. I finally called them to let them know the deal was off and after three months they e-mailed me and said the contract was closed!
I then get a bill for $440 and a week later they sent it to collections!! Don't use these slime balls! They are total crooks!
1 Updates & Rebuttals
SuperMedia LLC
DFW Airport,Texas,
United States of America
Acct Info Requested
#2UPDATE Employee
Wed, February 13, 2013
We are never pleased when one of our clients is unhappy. Please give me the opportunity to review your issue. I promise someone will get back to you within 48 hours with an update. Please provide me with the following information and e-mail back to me at: customerservice@supermedia.com
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