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  • Report:  #764908

Complaint Review: Super Media

Super Media SuperMedia Scammed by SuperMedia LLC Internet

  • Reported By:
    epjc — Miami Florida United States of America
  • Submitted:
    Sun, August 14, 2011
  • Updated:
    Mon, August 15, 2011

SuperMedia contacted me to help my business get new customers.  I agreed to put an in their internet phone book called SuperPages.  They guaranteed me to receive atleast 50 calls or new customers per month.  I was supposed to be pay $100 for three months and with the option to cancel anytime.  I checked my account and noticed I only got two clicks for an entire month.  The sales person lied to me and then when I tried to cancel she would not answer my calls.  They refused to cancel my account and now they are trying to charge me over $500 for two clicks.  Which may have been fraudulent from what else I have read on this site.  Do not use this company, they are liars and will not be truthful whatsoever. 

1 Updates & Rebuttals


Idearc

Middleton,
Massachusetts,
U.S.A.

Customer Service

#2UPDATE Employee

Mon, August 15, 2011

We are never pleased when one of our clients is unhappy.  Please give me the opportunity to review your issue.  I promise someone will get back to you within 48 hours with an update.  Please provide me with the following information and e-mail back to me at: customerservice@supermedia.com


 


Your full name and title:


Business Name:


Business Telephone Number:


State in which your Business resides:


Your contact number:


Best time to call you:


E-mail address:


Brief complaint description:

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