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Super Star Car Wash Scam artists, liers, taking women for there money + there lazy. phoenix, Arizona
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He wanted to show me the overhead sign that showed the description of what he wanted me to buy. I said to him are you going to try to sell this to me and he said no. He pointed to the overhead sign that said $23 and some cents. I told him it does not list the $39 wash. He went and got a sheet that listed all the prices, I think.
He gave me the receipt that said I would get the $14.99 wash.
As Im getting in my car a young white guy who was wearing a blue tee with the words auto glass came up and told me that my windshield needed replacement. I looked at him with a blank look. He told me he was not trying to sell me anything (I guess he wanted to trade a new windshield for my used one). He asked me for the name of my insurance company. I just stared at him.
I got in my car, waited a minute, wandering what to do next. I started moving very slowly forward towards the entrance of where the car would be washed. The entrance was probably 75+ feet away. I stopped half way and got out of my car, cleaned up some garbage I had in the car and got back in. The guy at the entrance motioned me in. After I went thru the wash, I was motioned to the left. I knew I was to go straight ahead because they needed to clean the inside of my car and I was motioning the guy so I could go straight. He would not let me go straight.
I went left, stopped and I asked the guy who was wiping down my car that I needed to get out because he needed to clean the inside. He said to stay inside. I showed him the ticket and he said he would take the car to the other area for the inside cleaning.
I was furious.
When I went inside the building to wait, the first persons I see is 2 of the auto glass guys and they are squatting down, next to this 70+ year old woman who was signing something. They Will Sucker Anyone even an old woman. This is really disgusting because I work for older people and I dont want them to be taken advantage of.
I asked the store attendant where the vacuums where and he pointed in the direction of where I first pulled in. I am furious again. I told him I wanted to make a complaint and he gave me the card of the G. Manager Scott Elgersma.
When I got home I told a friend of mine what happened.
She said you did all the work; he was supposed to take the car and wash it. When I got my car cleaned they got my insurance name and that was it. My insurance company paid but it took Auto Glass 2 years to get the new glass installed on my car.
Overview:
1) I never got the vanilla scent I requested for my car
2) I had to put up with bullies
3) They did wipe down the inside of my car, so he lied about it being dusted.
4) I called the General Manager Scott and no one picked up the phone.
5) The guy who did the sale is a lazy bum
6) Auto Glass takes advantage of women and older woman and probably men.
7) Auto Glass should be monitored and then Shut Down.
8) Super Star car wash / Chevrons partnership should be dissolved.
9) From now on, I will only go to a $2 car wash and AND DO IT MYSELF.
10) In this economy, these people are the scum of the earth and the courts would love to make a Super Star out of them.