Complaint Review: Superior Asset Management

Steve,

You are right, I did mean CERTIFIED. Thanks for clearing that up and possibly saving Michelle some money.

Even though the FTC response is canned it is still a response and has some good information for the regular consumer. Hopefully enough people will complain about scumbag companies like this and put them out of business.

Happy Holidays!

Steve,

You are right, I did mean CERTIFIED. Thanks for clearing that up and possibly saving Michelle some money.

Even though the FTC response is canned it is still a response and has some good information for the regular consumer. Hopefully enough people will complain about scumbag companies like this and put them out of business.

Happy Holidays!

Steve,

You are right, I did mean CERTIFIED. Thanks for clearing that up and possibly saving Michelle some money.

Even though the FTC response is canned it is still a response and has some good information for the regular consumer. Hopefully enough people will complain about scumbag companies like this and put them out of business.

Happy Holidays!

Michelle,

The first thing to know is to stay off the phone! Never speak to any debt collector on the phone. Second, paying an old collection account will not get it off your credit. It will actually hiurt your credit more in most cases as it will be a more recent negative, and will show as a paid collection.

NEVER pay anything you do not owe! The damage is already done now, and it is very likely you will never get your money back, unless you sue them. These are true lowlife you are dealing with.

For future reference, do everything in writing and by CERTIFIED mail [NOT registered], return reciept requested. Put the certified# on the letter itself, and keep a copy for your records. This procedure is very important as it proves what you sent.

And, FYI. Your insurance ratings are SCORE based, so it would take much more than 1 collection item to cause you to pay more for insurance. And, there are insurance companies out there that do not use credit scoring in calculation of rates. It is illegal in some states.

Here is the contact info for them:

Superior Asset Management, Inc
Formerly known as: Superior Credit Services
19361 US Highway 19 N Ste 100
Clearwater, FL 33764-3102
Phone: (727) 524-6990
Fax: (727) 532-6889
Web Address: NONE!
HEAD DEBT COLLECTORS:
Eddie N. King, Chief Executive Officer
Deborah W. King, VP, Secretary, Treasurer

Other Office:
348 Miracle Strip Pkwy., Suite 16A
Fort Walton Beach, FL 32549
Phone: (850) 796-1020
Fax: (850) 796-1150

And, for Vincent, a few clarifications. the first is the REGISTERED mail suggestion. You know there is a big difference between certified mail and registered mail, right? Registered mail is VERY expensive and is only used in most cases for sending something that cannot be replaced, or of very high value. Registered mail immediately goes into a lockbox, and is never left unattended. There is no need for that service or expense in dealing with a debt collector.

Now, as far as the "response" you get from the FTC, it is only a generic auto response, and everyone gets the same one. The FTC does not do individual enforcement, and your complaints only go into a statistal database, and after a certain number of complaints against a company, they will do an investigation.

Your only recourse with a debt collector is to sue under the provisions of the FDCPA for up to $1000 in statutory damages, and legal fees/costs, and actual damages.

Michelle,

Here are a few things to get you started.

First of all, have you tried contacting T-Mobile and getting a history of your account including proof the balance has been paid and the account is closed? Start there.

If you can get that, contact the collection company and send them a copy of the statement of the satisfied account. When sending them ANYTHING send it registered with return receipt requested. Reference the USPS registered letter number in your corespondence with them so you can prove exactly what was delivered to them. If you can't get the information from T-Mobile, request that the collection company verfiy the validity of the debt.

Next contact the Credit Reporting Bureau that is reporting the erroneous collection. Dispute the collection that is reported. This is important, dispute it directly with the credit reporting agency (Equifax, Experian, and/or Transunion). They must verify the debt within thirty days of receipt of your written dispute. When disputing it with them, send as much supporting documentation as required.

You can also file a complaint with the Federal Trade Comission at www.ftc.gov. They may be in violation of the Fair Debt Collection Practices Act. If the collection company is in violation of the FDCPA and you file a complaint you will receive a response from the FTC by email. You can file a private suit against the debt collector in any court for violations to the Act and, if succesful, receive actual damages (your lost mortgage, the loss of the purchase of the house, etc.), attorney's fees and additional damages up to $1,000.00.

Also, check with the Texas Attorney General (I assume this took place in Texas but the collection company is in Florida)about filing a complaint at www.oag.state.tx.us.

I hope this helps. If you choose to check into filing a private suit against them be sure to consult with an attorney that is well versed in collection law not only in Texas but is also familiar with the FDCPA.

Best wishes.

Your were so kind to take the time to help me. I want to invest the time needed to clear this up. However, I am not sure of the xact process, how it works or who to send letters to. How can I legally hold them accountable? Would you be able to provide more info on the process please. Once again thank you for your help.

Michele,

NEVER pay something you do not owe, for ANY reason. Your loan officer was a lazy scumbag. I was in the mortgage business, and I can tell you that if you had proof of payoff, the underwriter would make an exception on that issue.

Always challenge any third party collector through the debt validation process under the FDCPA.

Let the financing fall through if your loan officer is too lazy or stupid to make it work for you.

When writing business letters, always use spell check or have it professionally written. A demand letter full of spelling and grammar errors does not carry any weight.

NEVER pay any third party collector unless they sue you and get a judgement. Most won't.

If you have proof of the prior payment, you can sue them to recover the overcharge, and you can sue them for the damage to your credit.

Michele,

NEVER pay something you do not owe, for ANY reason. Your loan officer was a lazy scumbag. I was in the mortgage business, and I can tell you that if you had proof of payoff, the underwriter would make an exception on that issue.

Always challenge any third party collector through the debt validation process under the FDCPA.

Let the financing fall through if your loan officer is too lazy or stupid to make it work for you.

When writing business letters, always use spell check or have it professionally written. A demand letter full of spelling and grammar errors does not carry any weight.

NEVER pay any third party collector unless they sue you and get a judgement. Most won't.

If you have proof of the prior payment, you can sue them to recover the overcharge, and you can sue them for the damage to your credit.

Michele,

NEVER pay something you do not owe, for ANY reason. Your loan officer was a lazy scumbag. I was in the mortgage business, and I can tell you that if you had proof of payoff, the underwriter would make an exception on that issue.

Always challenge any third party collector through the debt validation process under the FDCPA.

Let the financing fall through if your loan officer is too lazy or stupid to make it work for you.

When writing business letters, always use spell check or have it professionally written. A demand letter full of spelling and grammar errors does not carry any weight.

NEVER pay any third party collector unless they sue you and get a judgement. Most won't.

If you have proof of the prior payment, you can sue them to recover the overcharge, and you can sue them for the damage to your credit.