Complaint Review: Superior Benefit

UPDATE: Click Here to see how Superior Benefits contacts Rip-off Report, stating they will give REFUNDS to unsatisfied customers, working harder to avoid employee & customer misunderstandings.

I was called in Nov on my cell and was told that I could get a credit limit of 2,500 if I paid 299.00. I never really got a name so told them I wasn't interested right then. They could call me back. About a week later they called again but it was a different person this time. I
told them to call me back on Fri. They called me back. They post dated a debit for 11-29-03 the money came out 12-02-03 with all kinds of confirmation numbers and I was told I would get the package
(credit rebuilding) in the mail in 7 to 10 days.

I called in 11 days and was told it would take 15 to 20 business days. I called back; the computers were down and was told to call back next week. Again the computers were down the following week. I called back was told to get a fed ex tracking number. I got that 1-12-03, called fed ex, and they said they had missed 2 numbers on my tracking number. I told him that was all they gave me. The fed ex guy continued to look it up and told me that it came from good life group who called in to get a tracking # 12-02-03 but no one had ever been called back to go pick up the tracking # which gave my nonexistant package a fed ex tracking # taking the blame off of them.

The fed ex guy said what was the name of the company again which I told him superior benefit he looked it up on google and told him rip-off reports has it listed in there which is how I finally got in touch with this site.

Thank you. I called my bank they said they were going to try to work with me.


Sean
pembroke, New Hampshire
U.S.A.