Complaint Review: Superior Benefits

EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com

CLICK HERE to see how Superior Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.


I'm updating a report that I sent about a month ago saying that I still did not recieve my credit card as I was promised I finally did recieve a package but NO credit card just a bunch of stuff about a travel package. I then called them and told them it was not what I signed up for and paid for. It was offered to me as a extra benefits package if I WANTED it.

She then stated that it was what I signed up for and that every agent reads a script but I know for a fact the woman that called me did not read a script because she explained to me that I would get the card before the funds were withdrawn from my account and I would just take the money off the card and deposit it in my account.

The woman that I talked too this second time was very rude and told me that I shouldn't have gave out my account number if I didn't know what I was signing up for and I was told that I would get my card in a few weeks after the bank sends me the papers fed ex. I still have not recieved the card. I told her that I wanted a refund and she said all that I would get back is 45.00 Im very upset with this and I want the whole 299.00 that I gave them

Lesh
York, Pennsylvania
U.S.A.