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  • Report:  #91624

Complaint Review: Superior Benefits

Superior Benefits ripoff Champlain New York *UPDATE .. Superior Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!

  • Reported By:
    — Baytown Texas
  • Submitted:
    Sun, May 16, 2004
  • Updated:
    Sun, May 16, 2004

Superior debited $299.00 out of my checking account on November 18th, 2003. I was informed that I was to receive a MasterCard or a Visa with a credit limit of $2000.00. I later received a package of useless items and information but no credit card. I sent the information back to them (return receipt) during the 15 day trial peroid.

I have contacted them many times since January asking for my money back. They have refused to refund my money. I guess I am going to file a small claims case against them.

Every time I contact them, they assure me my check has already been processed. I have heard this for over 4 months.

Sandra
Baytown, Texas
U.S.A.

EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com

CLICK HERE to see how World Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

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