Complaint Review: Superior Benefits

UPDATE: Click Here to see how Superior Benefits contacts Rip-off Report, stating they will give REFUNDS to unsatisfied customers, working harder to avoid employee & customer misunderstandings.

On 11/25/03 I was contacted via my cell phone by superior benefits about a credit card application they said I applied for almost a year ago.

They explained to me I would receive a credit card with a begining balance of $2,500 with a never changing intrest rate of 5.0%. All I needed to do was to give them a one time fee of $299.00 that they would automatically remove from my checking account on 12/05/03.

Being in a hurry, I did not research the company until the day after I had agreed to this. I read many accounts on how the company had "ripped off" many people. I then attempted to contact the company to cancel the transaction.

After 5 straight days of getting a busy signal I finally got through and cancelled it. The person I spoke with said Everything was taken care of and nothing would be removed from my account.

On 12/09/03 I noticed the $299.00 was taken out of my account TWICE! I then called superior benifits to have the money refunded. They said they could do that, but it would take a week before they knew if the money was even talking out.

I waited a week and called back like I was told. After waiting a little over and hour on hold I explained to the Rep. what had happen, he was quick to tell me, it would be taken care of in two days, and for me to call back then.

Now nothing has been put back into my account, and I am in the process of talking with my bank to get the funds replaced!

Greg
Lakeville, Minnesota
U.S.A.