Superior Benefits ripoff dishonest fraudulent billing New York Internet *UPDATE .. Superior Benefits contacts Rip-off Report. REFUNDS will be given to unsatisfied customers *EDitor's UPDATE 2-20-04!
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.
Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605
Please be patient, we can only tell you what they are telling us.
ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com
CLICK HERE to see how Superior Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.
The company Superior Benefits somehow gained access to my savings account and withdrew $299 without my consent and without even speaking to me about it. They hadn't even contated me until one month after the transaction had already been made. Only then were they first making offers to do business with them as if nothing happened and I were a fresh victim.
Awkwardly, one month earlier, on 10-31-03, when I set up an electronic transfer to pay a phone bill, the bank demanded that I inform them before hand that an electronic transfer would be going through. They would not honner an electronic transfer without my consent or signature.
However, when Superior Benefits made their withdrawal of $299, the bank did not contact me, nor get my consent or signature. For this reason, I believe the Bank of Marion is in on it. Another reason I believe this to be true is, the Bank of Marion's lead supervisor stuck up for the company, and said there's nothing they will or can do.
Henry
Goreville, Illinois
U.S.A.