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  • Report:  #79580

Complaint Review: Superior Benefits

Superior Benefits ripoff scammed robbed lied to false info given I am out $300 Champlain New York *UPDATE ... Superior Benefits working hard to correct problems in customer service, offering refunds, company executives want all customers to be 100% satisfied *EDitor's UPDATE!

  • Reported By:
    — Powder Springs Georgia
  • Submitted:
    Sat, February 07, 2004
  • Updated:
    Sat, February 07, 2004
  • Superior Benefits
    100 A Walnut B15 STE 742
    Champlain, New York
    U.S.A.
  • Phone:
    866-554-0556
  • Category:
    Cross-Border Scams
CLICK HERE to see how World Benefits aka Superior Benefits contacts Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

I rec'd a phone call in October stating I would receive a credit card within 30 day. I was advised a 9.9% interest rate and $2000 limit that I could get no interest cash advanced to put back into my bank account.

I agreed due to it being close to christmas and my husband and I being let go and laid off due to lack of work. We have 4 children ages 2, 9, 9, and 12 who ultimately did not have a good christmas because what I was promised was not fullfilled.

It is now February and still no credit card. I have made repeated attempts to call unsuccessfully get this resolved. Now I just need my money back which the company refused to do. All the different representative that I have spoke to throughout this process gave me completely different information which all of it has proven to be false.

With my 11 years of customer service background I sent a letter to the owner stating I would be happy to train the Superior Benefits representatives on soft skills, follow ups, and general knowledge of how to do their jobs at a fee of $300 per representative!!!

Bottom line is I just need my money back to make up to my kids what this company has taken from them!!

Sheila
Powder Springs, Georgia
U.S.A.

EDitor's UPDATE info:
Rip-off Report has been contacted by the owners of the company, they said those who have asked for refunds should see them no later than Monday morning or sooner. Credit to your account can takes 4 to 5 days to actually hit your account ,

They again apologized for the delay. We'll see. Rip-off Report is hoping they will live up to what they have promised, we think they will. SO you know, Rip-off Report has confirmed 73 refunds so far, and we know there should be many more. Rip-off Report is investigating more on this situation, and we will be posting an UPDATE to the main Report at this web address https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson
EDitor@RipoffReport.com
badbusinessbureau.com
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