Complaint Review: Supply Distribution & Information Network

I received two calls in one day from SDIN about one month ago. The first caller said a co-worker of mine (they referred to him by name) had ordered a black toner cartridge for a Minolta 2200 laser printer. He even knew the model printer although we had quit using it months ago.

They shipped the toner to us without trying to charge it to a credit card. First of all, my co-worker never ordered it and had never heard of this company. They then accused me of placing the order, which I didn't.

Now they want me to pay an 18% restocking fee (18% of $300 for an $80-$100 cartridge) to return it.

Jon
Mayfield Heights, Ohio
U.S.A.