support@supportonlinesystem.com personal online antivirus said the only way i could get rid of that trojan was to purchase this online virus protector then was removed completely. Albuquerque New Mexico
i was doing some work on my laptop when i got a pop up that my computer has located a trojan. i tried different attempts to remove but it kept syin the only way to get rid of it was by purchasing a license for this online antivirus i was charged 59.95 plus 25.95 which was a hidden cost then i recieved a confirmation from my bank that the monies was removed. i was only able to use the virus protector for one day. then the link was completely removed from my cmputer i have called and left several messages also sent dan mail the only response i got was this email
Thank you for purchasing our product.
YOUR ORDER ID IS 109850194-pb.
THIS IS A ONE-TIME CHARGE.
Product/Service ordered: Product License After purchasing the program will be activated automatically. When you go to the License panel, you'll find your license information there. If the product wasn't activated, please do it manually using the following details.
ACTIVATION INFORMATION: Registration key: AGB32-KLFV3-943VM-LVM800
To activate manually, start the program and click on Activation product. Please enter your registration key to activate the software. Should you have any questions concerning our software, please contact our Customer Support Service at 1 (888) 809-6223 or via email support@supportonlinesystem.com
i really want my money back or my year worth of protection!
3 Updates & Rebuttals
ReactorCore
Victoria,British Columbia,
Canada
It's been a while
#4
Tue, August 18, 2009
Since I've seen this scam in operation. Reminds me of a certain other software company based in the UK that would scare people into buying protective software after the illusion of "reverse reading" their hard drives and generating menacing messages, such as; "what are all those PICTURES on your desktop?" (insinuating pr0n), even if there were no pix on your desktop.
That certain software company got themselves a really bad rep after a while for their intimidating behavior and essentially shaking down their client base, not to mention their product didn't live up to it's claims. I'm not 100% sure of the government body that deals with this particular level of huckstering, but I'd urge the OP to find out what it is and report the company, which is obviously taking gross advantage of people who don't know a lot about how virii and the programs that eliminate them....
The charge for a "one time" virus removal of this nature is close to criminal IMHO. There are a number of good, solid anti-virus programs out there that, if you don't need all the bells and whistles, are quite effective and are free.
Certainly a scam, and not a nice one either.
Flynrider
Phoeix,Arizona,
U.S.A.
Gruppa is right
#4
Tue, August 18, 2009
The popup was simply an ad that stated you have a trojan. The target audience for this scam is people who blindly believe anything they see on their computer screen. The rest of us would have probably run a virus scan before handing over the money.
If you installed any software from this scammer, you may have actually introduced a trojan yourself. Software from scammers is probably not the cleanest code in the world. I seriously suggest that you uninstall whatever they sent you, then do a thorough scan with a legitimate security product.
Gruppa
Burbank,California,
U.S.A.
You know that
#4
Tue, August 18, 2009
the popup was really an advertisement for their bogus software and you really didn't have a trojan on the computer.