SUPREME BRANDS LLC Misleading Unreachable Complete Ripoff LA JOLLA California
I am facing the same problem as these other people. This company does not allow you enough time to try the product before billing you for additional product. They are unreachable by phone no matter what time during the 24 hours you try to call. I am out the cost of products I do not want plus the cost of shipping them back and now need to contact my credit card company to keep them from collecting automatically each month.
Do not use this company, it is a big ruse.
Linda
SAN DIEGO, California
U.S.A.
1 Updates & Rebuttals
Devin
La Jolla,California,
U.S.A.
Our Apologies: Customer Service Center in Transition
#2UPDATE Employee
Wed, June 17, 2009
Dear Linda,
I'm very sorry you had so much difficulty contacting us in December of 2008; we were expanding to a 24/7 customer support center and because of this calls became increasingly delayed during the month.
Please contact us at our 24/7 customer support center at (866) 899-9006 so that we can assist you if possible.
Devin
Customer Service Manager