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Supreme Moving Alden from Supreme Moving SUPREME MOVING IS A SCAM California
DO NOT BE SCAMMED BY THESE GUYS. This Sunday my boyfriend and I purchased a moving service from Supreme Moving via Groupon. We found the promotion on Groupon and were thrilled to see a deal for $149. Shortly before arriving the mover Alden phoned me requesting an additional $400 cash security deposit.
I was NOT forewarned about this additional fee in my first conversation with the representative I spoke with. Alden confirmed that this is completely standard and simply the company policy. He stated that they would not be able to move our items unless provided with the $400 cash security deposit. We felt it was an excessive amount but we needed the items moved immediately so we agreed to provide them with the requested funds. Upon arrival, two unprofessional and shady men arrived.
Alden, a lighter skin black guy with bad skin, and a mumbling Hispanic man with a pierced bottom lip and long dark hair. We handed over my ID, debit card, Groupon confirmation, and $400 cash security deposit expecting an honest business transaction. Our service was for 3-hours and IF we went over the designated time a portion of the $400 would be utilized. The 2 movers Alden and the Hispanic male arrived at 3:10 pm and packed up all 6 items: a table less than 200 pounds, a coffee table, 3 houseplants, and a portable fireplace by 3:40 pm.
https://www.ripoffreport.com/1024x768/docs/r1473241-nq6vhl-vqa4pdz4tp.png
They arrived at my apartment at 4:25 pm and begin unloading. They completely unloaded my items on the sidewalk by 4:40 pm. This is when things got completely shady. The movers quickly hopped into their car after unloading my items on to the sidewalk and confirmed they needed to look for parking. It was odd because my boyfriend already offered to move his car to allow them space to park. They assured us that they would be back shortly to move our items from the sidewalk into our apartment.
After waiting for 10 minutes I phone trying to confirm their whereabouts. After the third attempt to reach them via phone Alden answered and confirmed he needed to take a 20-minute lunch break. After the time passed they never returned to my location with my security deposit. Be mindful that we were well within our 3-hour window of time. Once I finally got in contact with Alden he confirmed he was stopping to get a "quick" lunch.
I thought this was strange given that he first stated he was looking for parking and more importantly he was in the middle of a job and my items were left on the sidewalk. I asked him to please come back and finish the move. I could barely hear him over his blaring rap music but he made it clear when he said, "no" he wanted to get lunch first.
Fast forward, he never returned with my security deposit. Via text, he stated that my new total would be $719.99. How did the price appreciate from $149 to $719.99 in a matter of fewer than 2 hours? I was SHOCKED and it was clear he was scamming us. He wouldn't return with my security deposit unless the "new" and the very ridiculous balance was paid. In short, not only were my belongings left on the sidewalk but some were SHATTERED. More importantly, these low life scam artists STOLE my $400 cash security deposit.
It's absolutely despicable and saddening to think these thugs are scamming innocent people out of their money. DO NOT LET THESE DEGENERATES NEAR YOUR HOME NOR BELONGS. They are criminals and the company is fraudulent. Here is there company website https://www.supreme-moving.com/ Company number 213.212.2296 Alden's number 949.204.0403
2 Updates & Rebuttals
Brittany
Woodland Hills,California,
United States
Supreme Moving New Number
#3Author of original report
Thu, June 13, 2019
1-855-433-1533 Please do not be taken advantage of by these trash individuals. The number listed above is the new number on their website. supreme-moving.com/
Emily
Sherman Oaks,California,
United States
Let’s connect?
#3Consumer Comment
Thu, June 13, 2019
Hi Brittany. I too used this service last Feb. They took my money (with unexpected deposit) and drove off! They blocked my number and their website magically expired. Now it’s back up with a new phone number.
Can we connect? I had a police report for their scam but unfortunately I never received my contract and better contact names. Would love to see if you have.