Complaint Review: SURPLUS ALERT

e-mailed them to let them know I had no idea what this was and I wanted to make sure they cancelled it. they e-mail me back and said that the only way I can cancel is to write to there Surplus Alert Customer Support Tean. Her name is Sara.
On this letter I'm to give them my first and last name
my e-mail address a brief description of why I was canceling. I've done this and waiting for this cancellation, which I don't think will be coming.

Karen
CENTRAL LAKE, Missouri
U.S.A.