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  • Report:  #1495222

Complaint Review: Survey Junkie

Survey Junkie Refuse to let me cash out via Paypal & haven't let me verify who I am Glendale CA

  • Reported By:
    Kandy — Mississippi United States
  • Submitted:
    Thu, May 14, 2020
  • Updated:
    Sat, May 16, 2020

After I had seen Paypal was not available to cash out on their website a few weeks ago after I had earned 511 points equal to $5.11, I had filed a complaint against them with the Better Business Bureau. They all had replied & told me to contact them about it so that I can get my $5.11 through Paypal. After I had contacted them, they had told me to provide my telephone number so that I can verify who I am to be able to cash out my $5.11.

I had responded back to them & told them my cellphone # & that I prefer to be contacted Monday-Friday 8:00 A.M. to 5:00 P.M. It has been at least 2 weeks. They have never contacted me to verify who I am so that I can get my $5.11 via PayPal. I had worked hard to answer survey questions to receive my 511 points. I will be filing another complaint with the Better Business Bureau & whomever else to fairly get my $5.11 via PayPal. I do not have a bank account.

Even if I did have a bank account, I would not feel secure giving them personal information; especially with so many scams going on. Every other survey companies allow you all to cash out via Paypal immediately including them when I had used them previously. Based on the other complaints filed against them with the Better Business Bureau, it looks other people have had these problems out of them too.

1 Updates & Rebuttals


Kandy

Mississippi,
United States

Finally did it

#2Author of original report

Sat, May 16, 2020

 SurveyJunkie had finally called me to verify my information & allowed me to cash out my 511 points via PayPal. I got my $5.11 via PayPal from them.

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