Complaint Review: Survey Sampling International LLC

Completed survey promising $12 without being paid. Contacted helpdesk but they cut all communication for more than 3 weeks. I was doing a survey and the webpage would not allow me to finish the survey. A button would appear that stated click button to finish but could only be clicked after waiting 1 hour (the duration of the TV show I was asked to watch for the survey). After watching the video and filling out some information I clicked the button only to have it refresh the page stating I didn't click the button thus making me wait another 1 hour to complete. I tried this multiple times over several hours. I took screen shots and sent them to the help desk. I was greeted by Gabrielle Mae "Hello, We apologize for the inconvenience. In order to assist you further, we kindly ask that you provide us with the survey code (it usually looks like this: PRJ-12345-QABC). This can be found in your Survey History section in your account. Should it not be available to you, please let us know what the survey offered, the date you participated or accessed the survey last, and what the survey was about. Thank you. Kind regards, Gabrielle Mae Opinion Outpost Helpdesk" I returned this request with all the information required. AFter more than 3 weeks without a reply I then contacted them via the BBB and they are obstinate and unwilling to compensate my time and effort after more than ~6 weeks. This company is a disaster and needs to be held accountable. This company appears to be a scam and I would like aid in helping it get shut down.