Complaint Review: Survey Storage Kate Rock

I signed up at www.surveystorage.com monthly payment $15 USD, they have about 257 companies to sign up surveys, but realized most of the surveys are for US residents...
I tried to cancel the $15 monthly payment, they knew I wanted to cancel my membership on 8 April 2008 but they charged me $15USD on 16 April 08 anyway???

Also I couldn't find informations about www.surveystorage.com in Whois database???!!!
Make your own conclusion!!!

2008-04-07 14:34:04
Hi, may I cancel my membership $15 recurring monthly payment? Thanks

2008-04-09 00:02:08
many companies, don't know which one to start, or which one is eager or offering cash now... don't know if they want me[canadian] after hours of filling forms... invest return is unknown/very uncertain

quote from Survey Storage rep Kate Rock 2008-04-09 07:41:07
How many surveys companies have you sign up with and how many surveys answered already ? Each of the companies listed on our site sends out, on average, a survey once in a period of a couple of weeks or months. This happens when there is the need to do some research, for example when there is a new product entering the market (and this doesn't happen everyday). We provide addresses of 300 companies, which statistically enables our customers to earn a steady income, even if a single company send a survey only once in a month. For this scheme to work, it is necessary to sign up with as many companies as possible. Please note that the sign-up part has to be done only once, and we provide special software for our members to make this task less time consuming and tedious. We strongly recommend to sign up with as many companies as you can, possibly with all of them.Best regards,Kate Rock, SurveyStorage.com
end of quote

2008-04-28 02:46:38
Hi, I want to cancel this monthly fee, and refund my payment on 16April, please! thanks

quote from Survey Storage rep Kate Rock 2008-04-29 07:51:56
There's a money back guarantee which says that we are obliged to replace any defective product within 8 weeks from the date of purchase. If we are unable to remove defects - we will refund your money. In practice it means that we guarantee that our website must work properly. If - for some reason - we can not give you an access to the database you paid for - we will try to fix the problem and we are unable to - we will refund your money.

The website works without any technical issues, so I'm sorry, but you do not qualify for refund. Do you want me to cancel your membership? If so, what is your order receipt number? Best regards, Kate Rock, SurveyStorage.com
end of quote

2008-05-02 12:34:39
Please note I requested to cancel the membership on 8 April 2008, then how come you charged me membership on 16 April 2008? You knew I wanted to cancel my membership on 8 April but charged me anyway???

Raymond
NORTH YORK, Ontario
Canada