Survival Car Insurance (Survival Insurance Brokerage) ripoff ripoff waste of time Hollywood California
Do not use Suvival Car Insurance! They advertise as being cheap and affordable. If you live in CA, you've seen their commercials.
They had me on the phone a year ago getting comp and collison car insurance for my NEW car and come to find out they NEVER acquired it for me. ( In CA there are brokerage firms you go through to get car insurance).
I just found out I NEVER had it when they called me to renew and the renewal price was twice as much as I had been paying. I went to another company and got FULL COVERAGE for HALF of what they were offering. Not only was I not protected with comp and collison but they were trying to rip me off as well. Never use them they are not professional and they are scam artists.
AD
Los Angeles, California
U.S.A.
2 Updates & Rebuttals
J
Fort Myers,Florida,
U.S.A.
**Another Ex Employee Speaks
#3UPDATE EX-employee responds
Wed, May 23, 2007
I also worked for Survival Insurance. When I wasn't being dragged down to the Scientology Church I was tasked with billing customers their "annual brokerage fee". a completely bogus bill created to get additional money from customers whose renewals were being billed directly from their insurance companies. These customer didn't have to come in to the the Survival offices so Survival had no way of getting additional fees out of them. So, they invented a way. Customers were sent an annual brokerage fee bill. ($150.00 at the time) A good number of people paid this bill out of fear that their insurance would be cancelled if it wasn't paid. In fact, Survival could do nothing if the customer didn't pay the bill. While I was in charge of this billing activity Survival thought I was aggressively calling those who didn't pay. Not only did I not call customers to collect this fee, but when customers called to complain about it I told them not to worry about it. I even returned checks to customers who told me they couldn't afford it. When I was replaced in that department, I remember the girl who took my place coming to me to excitely tell me that she had beaten my record for collections. If she only knew I was handing the money back to the customers almost as fast as it was coming in. I haven't dealt with Survival for a long time, I'm not sure if they are still pulling this scam.
At one point I was promoted to "Quality Control" It was my job to make sure the applications submitted actually met the underwriting criteria. Nice premise, but the office manager could overrule my decisions and ALWAYS did when it involved losing commission and broker fees. I was forced to willingly sign Richard Acunta's name to insurance applications and submit them knowing full well they didn't meet the insurance company's underwriting requirements.
J.
Los Angeles,California,
U.S.A.
Survival Insurance Brokers in Hollywood Sucks! they actually recruit people from the street to sell their crap to the general public
#3UPDATE EX-employee responds
Thu, January 20, 2005
I am a ex-employee of Survival Insurance Brokers in Hollywood. I worked for them in the sales department for more then 3 years. Survival Insurance actually promotes, encourages, & rewards their salespeople for taking advantage of people and overcharging them for insurance. Their insurance programs suck, and they actually recruit people from the street to sell their crap to the general public for outrageous prices. Also, they are strongly associated with the Church of Scientology. Most of the upper management and the owner Richard Acunto is a Scientologist.