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  • Report:  #1290399

Complaint Review: Survival Life.com

Survival Life.com Be very careful when dealing with this company Austin Texas

  • Reported By:
    Ronwie — Amesbury Massachusetts U.S.A.
  • Submitted:
    Sat, February 27, 2016
  • Updated:
    Sat, February 27, 2016
  • Survival Life.com
    4330 Gaines Ranch Right oad Suite 120
    Austin, Texas
    USA
  • Phone:
    512-366-3332
  • Category:


On February 20,2016 I ordered a Solar Powered Battery Charger from Survivallife.com. for $39.95. When I received an email acknowledgement of my purchase, they had added something called an Solar Briefcase which I did not authorize nor request. This cost $495.00. The next day that the company was open, I called to void the order. I was assured that this would not be a problem and that the order had been cancelled as of February 21, 2016,

On Monday, February 22 I received an email stating that the order had been shipped via FedEx. Naturally I immediately contacted the company ([email protected] // ) and was told I would have to refuse the order when it arrived. It was scheduled to be delivered by FedEx on February 25. Upon checking the tracking number I was provided I now discovered that the item was now scheduled to be delivered on Monday, March 1st. I immediately called FedEx and was able to get the package refused.

Meanwhile, I have contacted the Massachusetts Attorney General's Office Department of Consumer Affairs and am pursuing any remedies they may suggest

I have also been forced to cancel my debit card an obtain a new card. I DO NOT TRUST THIS COMPANY! I feel that this company is a complete scam.

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