Complaint Review: Susan H. Gray (Wells Jenkins Lucas & JenkinsPLLC)

Susan Gray is incompetent. Legal matters were handled in such a way by her and paralegal at Wells Jenkins Lucas & Jenkins,PLLC in Winston-Salem, North Carolina that another lawyer was contacted and agreed to take the case.

Unreturned telephone calls, charges for identical legal documents, wrong information from paralegal many times, which brought on delays, so that progress was hindered,etc.If you question the billing they give you the runaround and then bill you for the time they take to run you around. Unprofessional behaviour by a family law board certified super lawyer and paralegal.

In reporting an alleged misconduct of an attorney to the North Carolina State Bar Grievance Committee it is to be understood by complainant that a privately retained attorney may also be needed to pursue private remedies. For many clients this is impossible with hourly rates of attorneys and especially for family law clients who are responsible for family support, cost of living, etc. on a limited budget.

Attorneys and Paralegals should be held accountable to the highest of ethical and professional standards.

James
Winston-Salem, North Carolina
U.S.A.