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  • Report:  #1351386

Complaint Review: Suyo Air Conditioning company Ltd

Suyo Air Conditioning company Ltd Manager is Mr Wayne Suyo I ordered 6 airconditioners from Mr Suyo whose contact I got from "Made-In-China" website. He sent me invoices against which I transfered US $2000. I ended up receiving very cheap air coolers instead. He has since refused to refund my money Foshan China Internet

  • Reported By:
    Pelu — Alabama Uganda
  • Submitted:
    Mon, January 23, 2017
  • Updated:
    Mon, January 23, 2017

I made an order of 3 sample Air conditioners from Mr Wayne Xie

Marketing director

Overseas Marketing Division

SUYO AIR CONDITIONING CO.,LTD

He then sent me an invoice for the 3 air conditioners valued at US $ 1020. He then told me that it was too costly to send the 3 samples and asked me to order another 3 samples. I did so and he sent me another invoice for $ 957. Both amounts were transferred to his account BANK:HSBC HONG KONG

ADD: 1 QUEEN'S ROAD CENTRAL, HONG KONG

ACCOUNT NO.:817-873987-838

SWIFT CODE: HSBCHKHHHKH

However on delivery he shipped 6 pieces of a very inferior quality air cooler instead of the air conditioners. 

I tried to get in touch with him and he told me that he had changed the order from the air conditioners to the air coolers, which I did not agree too.

I reported the case to “Made-In-China” the website from where I got his contact and the case was handled by Ms Evelyn, a Trade Dispute Specialist. However Mr Wayne has refused to refund my money despite their intervention.

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