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  • Report:  #511485

Complaint Review: Swatch AG

Swatch AG Swatch Watch Cannot return swatch product orly exchange and store cerdit Baltimore, Maryland

  • Reported By:
    Rudolph — Washington District of Columbia U.S.A.
  • Submitted:
    Mon, October 19, 2009
  • Updated:
    Mon, October 19, 2009

I purchased a $175.00 watch as a present for my son.  His grandmother purchase a similar watch which he liked better.  I offered to return it and purchase a redskins jacket instead, when I attempted to return the watch I was told that Swatch does not offer return and money back for any items purchased in any of it's store.  I was only offered an exchange or store credit.

I contacted American Express to interceed however, Swatch held firm and I'm stuck with a watch that I do not want, instread of getting store credit that I may never use.

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