Complaint Review: Sweepstakes Clearing House

In July of 2005, I sent a $25.00 check to Sweepstakes Clearing House for an IBM Laptop Computer. I read everything and thought that once they received my check they would send the merchandise. I received nothing. I saw that my check was cleared so I knew they got the money.

Then in September, I received a letter from Sweepstakes Clearing House stating that they did not receive my check and that as soon as I sent it I would have my merchandised mailed to me immediately. I wrote them stating I already sent them a check.

Now it's October 2005, still no laptop. I give them a call, and to my surprise, they claim they do have my check but are charging me $4.00 late fee!! Also, I just found out they I don't receive my computer until the $500 is paid in full. At $25/per month, I won't see that computer until 2 years from now!

When I realized this, I asked for a refund of my $25 and customer service denied me. I told them I felt I was misled with their payment process and told them I would file a complaint with the Illinois Attorney General's Office. They told me to go ahead and do it but I was basically screwed out of my money. What a RIP-OFF!!

They should have refunded my money. I am not getting the computer, I asked them to cancel my order. If anyone can help me get my money back and also help others to not make the same mistake as me. I really hate being cheated.

Cathy
Bensenville, Illinois
U.S.A.