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  • Report:  #584689

Complaint Review: Sweepstakes Clearinghouse - BBB

Sweepstakes Clearinghouse - BBB Excessive shipping and handling fees, that are not disclosed of until you receive a C.O.D. on your order dallas, Texas

  • Reported By:
    Elvis — Temple City California United States of America
  • Submitted:
    Wed, March 24, 2010
  • Updated:
    Wed, March 24, 2010
  • Sweepstakes Clearinghouse - BBB
    1555 regal row
    dallas, Texas
    United States of America
  • Phone:
    214-915-7100
  • Category:

Deceptive practices.  You are enticed to purchase a product by a credit voucher offered on the product you choose.  Example, I ordered suirveillance cameras which stated $149.95 after voucher discount.  I sent in the $149.95 which is the only thing the order form leads you to believe.  In small print on the order form, which I did not notice since they are trying to hide (no, plus s&h total box on order form) their excessive shipping and handlind fees, which simply states s&h fees applies.  


The product is shipped and a C.O.D. is placed on the product you paid for ALREADY, with an outrageous C.O.D. fee. In my case $29.28 through U.P.S. Which is twice the shipping fee a 5 lbs. package would cost to ship through U.P.S. from their sending zip code to my residence.


If they were legit they would be upfront on how much it would cost to send you the item in the first place, and not hide it in the initial order and hold your package hostage unless you pay the ransome C.O.D. on a product you paid for already...


I called to complain about the s&h , and they were non responsive......         

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