Complaint Review: Sweepstakes Clearinghouse

I received an official looking correspondence from this company staing that I had been awarded a consolation prize in the TEN MILLION DOLLAR SWEEPSTAKES CLEARINGHOUSE GIVEAWAY.

I was instructed to send acheck for the remainder of the cost of the item I chose (Dell Laptop). The amount I wrote the check for was $379.95 and the check was cashed through my bank on May 7,2007 and I still have not received ANYTHING from them. When I try to check my acct status on line it ask for my customer number which I never received.

I e-mailed the co. and never got a reply and the automated phone system does not give you the option of talking to a live person but I did leave a voice message but never got a response.
According to the fine print in the literature I received from this company, after receiving my check my "merchandise claim is shipped promptly, and while some selections may occasionally be unavailable the the time of order, you will be notified immdediately of any delay subject to your satisfaction guarantee."

I talked to my local Police Cheif and he suggested going to the Better Business Bureau which I am in the process of initiating.

Debbie
L'Anse, Michigan
U.S.A.