Sweepstakes Clearinghouse mistreated, false promises, and ripped off and scammed Dallas Texas
Sweepstakes Clearinghouse sent me $400.00 vouchers towards the purchase of their products. I selected the IBM Desktop Computer for my son for his Business management course.
The flyer and claim form indicated that it was $489.95, instructions stated to use the $400.00 voucher and to sign the back of the voucher, and all I would have to pay is $89.95 for the balance.
So I sent out the $400.00 voucher and signed the back of it, and included my $89.95 money order dated, March 17, 2003 for the balance towards the IBM Desktop Computer, which is now paid in full.
I called up and asked customer service when will I be receiving my IBM Desktop Computer. She stated; "The reason why you have not yet received your IBM Desktop Computer is because the Computer is retailed for $889.95, minus the $400.00 voucher, minus the $89.95 money order I sent in, which still leaves you with a balance of $400.00, we applied the $89.95 for your Computer on lay-a-way plan."
I said; "I have my receipt and information and it states that all I need to send in is $89.95 for the Computer, it did not state that this Computer is $889.95, I want a refund." She stated; "I'm sorry mam, but I cannot give you a refund, goodbye."
Cynthia
Hartford, Vermont
U.S.A.
1 Updates & Rebuttals
Colin
Maimi,Florida,
U.S.A.
This company is OK
#2Consumer Comment
Sat, March 29, 2003
It is always very sad when you hear bad comments about a company, especialy when you may have had yourself excellent service which in our case would be true.
My wife and I have purchased 2 computers, a grandfather clock, 2 bikes from this company. They have all arrived in good time, have been at least one third the price we would have had to pay normally. We have nothing but praise for these people and have recomended them to all our friends who have seen what we have bought and have been amaized at the quality and price we have paid.
I have to admit that when we sent our first order we were to say the least very sceptical. We did how ever pay by credit card and felt that at least if the quality was rubbish or that we were not satisfied, that we could cancell the card?
Again, nothing but praise, good value and service each time we have dealt with them and I am sure we will be buying more stuff in the future. As far as my wife and I are concerned, you just cant beat either the quality or price.