Complaint Review: sweetpaulaspods.com

I placed an order totalling almost $200 on November 14, 2016.  After never recieving a confirmation email or tracking number, I emailed Paula on the 16th.  She sent me a tracking number on the 17th, but then I watched on the tracking page a couple of days later as "my order" was delivered in Denver, Colorado.  This is a problem, as I live in Oklahoma.  I emailed Paula again on the 19th, letting her know that the package had been delivered in the wrong state and suggested that maybe, in an oversight, she had sent me someone else's tracking number.

The next day, Paula emailed me back saying she didn't know what had happened, she was out of town until the next week and suggested it was an error on the part of USPS.  She assured me that when she returned home, she would look into the matter at the post office and remedy the situation.  A couple of days after that, she emailed me saying that she had returned home and was currently looking into the matter with the postal service and assured me that, at the very least, she would put another order into the mail to me the next day if she couldn't get any answers from them.

And I have never heard from her again.

No package, no email replies, nothing.  I have emailed her every day for the last 9 days, asking her politely to either send my order or refund my money.  The last email, I told her to just forget the order and refund my money.  I even told her that if I didn't get a reponse from her that I would file this report (along with filing scam reports on every consumer scam website I can find), report her to the BBB and initiate a charge-back with my credit card company.  Nothing, not one peep.

This is what I think she did:

Processed my payment immediately.  Then, when I asked for a tracking number, she sent me the tracking number for an order she actually DID send out to someone else.  This tracking number she sent me also said the order was sent Priority shipping, when I had paid the $30 for Express shipping. So, wrong address or misdelivery on the order itself, PLUS she used the wrong (and cheaper, incidentally) shipping method?  

This idea that USPS delivered my order to the wrong state is just ridiculous and I'm not buying it.  And even if it WERE true, she has had ample time now to either re-ship my order or refund my money.  There is no valid excuse for this.

Don't give this woman your money.  She is a thief and a liar.  In fact, when I look back thru the emails she has sent me, not a single one of them is the truth!  She lied from the tracking number right on down to where she said she would fix it all and re-ship my order.  When she ran out of lies to tell me, she just transitioned over to running on radio silence.  My goodness, just look at this collection of ripoff reports she has accumulated with her fraudulent and shady business practices!