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  • Report:  #615588

Complaint Review: swipebids.com

swipebids.com stole $150 from me and want give me my money back, Internet

  • Reported By:
    pegtrac — hope mills North Carolina United States of America
  • Submitted:
    Mon, June 21, 2010
  • Updated:
    Thu, September 02, 2010

I signed up for this website thinking it was for 11.95.  So after i sign up i am looking at all the bids.  I made a couple bids everytime the clock would run down to a couple seconds it would go right back up.  So i started reading the terms of use.  Realize that it is .50 cents a bid right.  So i get on the live chat to cancel mind you it has only been an hour i had an account with them.  So she tell me sorry you have to stay with us for 30 days and the package you choose is $150.  I asked her you charge my credit card $150 she said yes that is what you choose i said i didnt chose anything so we went round and round i told her i want my money back and she pretty much said i have to bid for 30 days and then if i qualify i may get my money back and it could take up to 90 day after i fill out this form and mail it in so now i am hoping my bank can do something tomorrow or the Better Business Bureau.  UGH this company...... and what is said Consumer Review is giving good reviews they need to recheck that

1 Updates & Rebuttals


SwipeBids

USA

Swipebids

#2UPDATE Employee

Thu, September 02, 2010

Good Afternoon Pegtrac,


My name is Jennifer and I am the Head of Customer Service for Swipebids. I assure you we do not unknowingly charge any credit card, please view the link of our final registration page.
https://www.swipebids.com/registration_pg2.php
At the time of your membership there was 3 out of 4 current sections stating the membership fee. You will see 1 right above where your information is inputted, 2 are off to the left and the last is right above the "Start Bidding" button, which will finalize your registration. Our site has recently made some changes and I would be more then happy to assist in your concern for a refund. Please contact me personally at jennifer@swipebids.com, please include your first/last name, user name, email address linked to your account, brief description as well as the link connected to this post. I look forward to hearing from you as I will ensure to provide you a positive resolution regarding your concern.

Regards,


Jennifer

Head of Customer Service


Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity:
http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page:
http://www.swipebids.com/contact.php



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