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  • Report:  #625051

Complaint Review: swipebids.com

swipebids.com Swipebids. Com, Refund Centre Charge your Bank Account for membership fee when you think that you are singup Aurora, Colorado

  • Reported By:
    Ora C — Moorhead Mississippi United States of America
  • Submitted:
    Tue, July 20, 2010
  • Updated:
    Wed, September 01, 2010

Swipebids.com credited my account upon the inital singup. They call it a membership fee of a $150.00 charge to my bank account.

When i was signup with my account information, i though it was for when ever i winn a bid on the site, that they would alreadly have my information.

It is a ripoff to the customer because you don't know that they are going to charge your account the way they have on the site.

Then they don't have anyone that you can talk to on the phone, you have to do everthing though the live chat on line. The site is a hoax!

1 Updates & Rebuttals


SwipeBids

USA

Swipebids

#2UPDATE Employee

Tue, August 31, 2010

Good Afternoon Ora C,

My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit; please visit the information below for confirmation. I would be more than happy to assist you in any concerns you may have. You may contact me personally at jennifer@swipebids.com, please include your first/last name, user name, email linked to account as well as the link to this post. I will ensure you will have a positive resolution to your concern. I hope to hear from you.

The registration page where your credit card information is inputted into our system, has 4 locations where we notify customers of our $159 Membership fee. Provided in the link below, you will see 1 right above where your information is inputted, 2 are off to the left and the last is right above the "Start Bidding" button, which will finalize your registration.
https://www.swipebids.com/registration_pg2.php



 



We show on our website quite a few pages of past winners, included we show the price it was sold at, retail price and you can even confirm the tracking numbers by clicking on the number itself. We have also given away numerous cars to bidders within the United States and Australia which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php



We also sponsor numerous children through World Vision, the link below will take you to the site where we describe how it all works and how we started by sponsoring 100 children and we continue to add 1 more each day in our effort to make a positive change.
http://www.swipebids.com/world_vision_charity.php



If you have any other questions or concerns please do not hesitate to contact me personally at jennifer@swipebids.com



 



Regards,



Jennifer
Head of Customer Service



Our Winners: http://www.swipebids.com/all_past_winning_auction.php
Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php




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