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  • Report:  #618784

Complaint Review: swipebids.com

swipebids.com Took $150 from my bank account without my authorization , Internet

  • Reported By:
    Cynthia — Lancaster Pennsylvania United States of America
  • Submitted:
    Tue, June 29, 2010
  • Updated:
    Wed, September 01, 2010

As all others who reported SwipeBids (this site is scamming people out of $150), I was charged $150, and it was immediately taken from my bank account WITHOUT first letting me know the cost.  I went through the usual web chat and received nothing more than excuses.  I requested a refund - NOTHING HAPPENED!  So I immediately reported this to my bank who took care of a refund; however, I warn everyone who even sees this website to bypass it IMMEDIATELY.  They will take your money within seconds and refuse to cancel and refund.


*EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you! 


 EDitor's Suggestions on how to get your money back! HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO: Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges. Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent! DO NOT TAKE NO FOR AN ANSWER! Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get. And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state. Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth. If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

1 Updates & Rebuttals


SwipeBids

USA

Swipebids

#2UPDATE Employee

Tue, August 31, 2010

Good Afternoon Cynthia,

My name is Jennifer, Head of Customer Service for Swipebids. I assure you our website is not a scam and is entirely legit; please visit the information below for confirmation. I would be more than happy to assist you in any concerns you may have regarding a refund. You may contact me personally at jennifer@swipebids.com, please include your first/last name, user name, email linked to account as well as the link to this post. I will ensure you will have a positive resolution to your concern. I hope to hear from you.

The registration page where your credit card information is inputted into our system, has 4 locations where we notify customers of our $159 Membership fee. Provided in the link below, you will see 1 right above where your information is inputted, 2 are off to the left and the last is right above the "Start Bidding" button, which will finalize your registration.

https://www.swipebids.com/registration_pg2.php


We show on our website quite a few pages of past winners, included we show the price it was sold at, retail price and you can even confirm the tracking numbers by clicking on the number itself. We have also given away numerous cars to bidders within the United States and Australia which can be verified at the link below
http://www.swipebids.com/all_past_winning_auction.php

We also sponsor numerous children through World Vision, the link below will take you to the site where we describe how it all works and how we started by sponsoring 100 children and we continue to add 1 more each day in our effort to make a positive change.

http://www.swipebids.com/world_vision_charity.php

If you have any other questions or concerns please do not hesitate to contact me personally at jennifer@swipebids.com

 Regards,


Jennifer
Head of Customer Service

Our Winners: http://www.swipebids.com/all_past_winning_auction.php

Our World Vision Charity: http://www.swipebids.com/world_vision_charity.php
Our Customer Service Page: http://www.swipebids.com/contact.php




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