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  • Report:  #871814

Complaint Review: Swiss America Trading Corporation | Ripoff Report Verified™ …businesses you can trust. Swiss America assisting clients in building a strong portfolio of U.S. gold silver coins. Educating clients on how precious metals - in physical form - offer asset protection security profit potential privacy of ownership peace of mind.

  • Reported By:
    Steve — Los Angeles California United States of America
  • Submitted:
    Sat, April 21, 2012
  • Updated:
    Wed, June 06, 2018
  • Swiss America Trading Corporation | Ripoff Report Verified™ …businesses you can trust. Swiss America assisting clients in building a strong portfolio of U.S. gold, silver coins. Educating clients on how precious metals - in physical form - offer asset protection, security, profit potential, privacy of ownership, peace of mind.
    2342 Tatum Blvd
    Phoenix, Arizona
    United States of America
  • Phone:
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RIPOFF REPORT VIP ARBITRATION

SUMMARY OF ARBITRATOR’S DECISION

Swiss-America Trading Corporation, Complainant

v.

Author of Report #871814,

 

________________________________________________________________________

 

Complainant Swiss-America Trading Corporation (the “Complainant”) has challenged the truthfulness of certain specific statements (each, a “Statement”) posted by Author Anonymous (the “Author”) on the Ripoff Report website at www.ripoffreport.com as Ripoff  Report #871814 (the “Report”). The Author accused the Complainant of deceiving the Author regarding the sale of gold coins.. The Complainant denied all such allegations. The Author did not submit a response to the Complainant or any contact information. Therefore, in accordance with the Ripoff Report VIP Arbitration Rules (the “Rules), the Author waived their right to participate in this Arbitration. By submitting a Report and a Complaint on the Ripoff Report websites, both the Complainant and the Author have agreed to submit the dispute to the Ripoff Report VIP Arbitration Program.

 

In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.

 

In this case, the Arbitrator had only the evidence submitted by the Complainant to consider. The evidence submitted included Ripoff Report #871814, Complainant’s Arbitration Statement, Complainant’s Witness Statements, and supporting documentation.

 

Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.

 

The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.

 

Decided November 5, 2013

 

Bruce E. Meyerson, Arbitrator

 

* A copy of the full Arbitrator’s Decision is available upon request. Please e-mail arbitration@ripoffreport.com with the name of the Complainant and Report number.

________________________________________________________________________

 

I was a recent customer of Swiss America, where I invested in excess of $500,000. I thought I could trust the people working there because I was referred to them by Pat Robertson of the 700 Club on the Christian Broadcast Network. I was so Wrong.

 

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). I was promised asset protection and preservation of capital what I wound up with ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) the company is located in Phoenix. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). He went into great detail on the growth of gold and how much an ounce of gold will always be able to purchase a suit and such. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!!!!!!! ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))? ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration))!!!!

 

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).

 

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). Is that even possible? ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) I would rather have had a great investment.

 

((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) and ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) Pat Robertson and Pat Boone would do business with people ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). I wish they would stop selling gold and at the very least stop associating themselves with the Christian Broadcast Network.

 

4 Updates & Rebuttals


mdw

phoenix,
Arizona,
United States of America

Mdw response

#5REBUTTAL Individual responds

Fri, December 07, 2012

Dear Editor,

My name is Michael Weiner, I am responding to the statement a client of Swiss America wrote about a purchase they made, mentioning myself as one of their salespersons.

I have no opinion on the veracity of their issue with Swiss America although it is my understanding that Swiss America has resolved this claim. I am writing today in regard to the mention of my name as related to their purchase.

At the time they made their purchase I was NOT working at Swiss America. This is on record at the firm. I also suggest the clients review their invoices to see my broker code is not listed. The only person they dealt with on all of their purchases was Larry Scott. Their invoices reflect this fact.

In the later part of 2011 when Mr. Scott passed away, his clients were distributed to other account representatives to service (which is procedure when an account representatives leave). I believe that is how my name was brought up in error. As my phone log reflects I have never spoken to anyone related to this account.

Any statements made that directly or indirectly tie me to this transaction are factually incorrect.

Your immediate assistance would be greatly appreciated.

Sincerely,
Michael Weiner


Jamie Lee

Los Angeles,
California,
United States of America

Dean Heskin and Craig Smith are not Patriotic and they are not Christian. They are simply profiteers getting rich by ripping off their employees and their customers. Your reply is completely baseless.

#5UPDATE Employee

Tue, July 17, 2012

Dean Heskin and Craig Smith are not Patriotic and they are not Christian. They are simply profiteers getting rich by ripping off their employees and their customers. Your reply is completely baseless. It's easy to accuse someone of libel or false claims, it's another thing to prove it.

What I like most about your reply is that you didn't bother to dispute the assertion that both men are racists who I've witness both crack Jew and n****r jokes at company meetings. In addition to notating files as Code 2 which is racist code for a black client (who therefore probably doesn't have any money to invest). Furthermore, when looking at your company photo, it's hard not to notice that not a single African American works at your company. Let me repeat that, not a single negro works on your sales floor Mr. Smith, what an atrocity.

Of course, your representative launched his retort with a personal attack which is one of the many reasons I've withheld my identity, for fear of retribution by Mr. Heskin, a meathead, whom I've witness challenge brokers to fist fights on the sales floor, and from Mr. Smith who put the fear of god into the last person to post a rip off report on him and his evil company. I have no desire to spend 20 grand on an attorney. I simply wish to protect other hard working Americans from the same year after year fate I, and several of my new and old co-workers, suffered. And I am not "hiding" behind anonymity as you put it in your response which I hope to God was not  a veiled threat, Mr. Anderson? I've already received a bizarre voicemail from someone at SA and so have two of my other former co-workers, if I receive any more I will be calling the police.

Many great political documents like the Federalist Papers were written anonymously and I see no reason why that should discredit what was published or who wrote what was published there or elsewhere and neither did the United States Supreme Court when they wrote, "Protections for anonymous speech are vital to democratic discourse. Allowing dissenters to shield their identities frees them to express critical minority views . . . Anonymity is a shield from the tyranny of the majority. . . . It thus exemplifies the purpose behind the Bill of Rights and of the First Amendment in particular: to protect unpopular individuals from retaliation . . . at the hand of an intolerant society."

That having been said, nothing I wrote was far from the truth. I've since checked with five other former brokers and introducing brokers as they are known as SA and they all agreed that everything I listed took place at Swiss America in one form or another. Essentially, they all agreed that Dean and Craig steal from their employees. They all agree those practices were not only condoned, but encouraged by both Smith and Heskin. When Mr. Anderson refers to the company dealing with things swiftly, he must be referring to the junior broker quickly getting the shaft while the "Closer", as they are known on the sales floor, swiftly takes all his money and threatens not to share any more leads with him if he says anything more about it.

When it comes to Heskin and Smith's claims that they are both patriots and Christian's, it's all a crock of s**t. If they are so patriotic why hasn't either EVER volunteered for military service. Neither one served in Vietnam, Iraq, or Afghanistan, and they call themselves patriots? Obvously Heskin was too young for Nam and Smith too old for Iraq, but if they were so patriotic you'd think they would have done something other than fly flags so their customers would think they were patriots. And if they're such devout Christians why don't their employees have health care? I've never worked for a great "Christian" company who's employees faced death if they became sick or injured. And what's Christian about stealing from your employees. Puh-lease, Mr. Smith.

Mr. Anderson, you state that "The beauty of my job... is that our successes or failures fall squarely on our own shoulders. Perhaps my perspective is rather elementary but I feel that there are two type of individuals out there. Those who take personal responsibility for where they stand in life and those that blame everyone else."

Well, I too take responsibility for my actions and that's why I left and I posted this on the world wide web because I wanted to take responsibility for exposing the actions of the liars and thieves that run SwissAmerica so that other hard working Americans don't fall prey to their actions.

I wish you the best of luck surviving your federal prison sentence when you and Mr. Smith and Mr. Heskin are finally arrested for investor fraud.




Steve

Los Angeles,
California,
United States of America

Mr. Heskin your response is BULLSH*T - All you are trying to do is change the subject. You stole over $300,000 from me and you should be ashamed of yourself.

#5Author of original report

Sun, July 01, 2012

Mr. Heskin your response is BULLSH*T - All you are trying to do is change the subject. You stole over $300,000 from me and you should be ashamed of yourself.

I needed that $500,000 for my retirement. My husband and I worked hard for it. We scrimped and saved and now it's gone into a grifter's pocket. You're not a gold broker, you're a money changer. You're a thief, a charlaton. You and you're 20 years in the business, you're not in a business you're in a racket - there's a difference.

The last thing I need is a grifter pontificating to me about trust. I bought gold from you because you and Larry Scott and this Michael Weiner clown swore up and down that gold was going to $7,500 an ounce and the stock market was crashing and the dollar was going to be worthless. Well, you lied on all three accounts. Not one of those situations has happened.

You told me it was a store of value then you charged me a 28% spread - meaning I gave you 500,000 dollars and you charged me $150,000 so i literally had $350,000 in gold left. How can you possibly say that is a store of value when I'm losing 30% off the top.

Then to add insult to injury, you refused to tell me the value of the account until I forced the issue which is when i discovered the $350,000 i had left in US Commerative Coins after you raped me was only worth $200,000 not $350,000. Please tell me how my gold went down in value almost 50% when everyone else's gold quadrupled in the same time period. Please explain that to me online, you SCHIESTER! It's impossible, you're lying to me. You simply sold me a bill of goods and then year by year, month by month you lower your buyback rate.

I trusted you and You ruined my retirement.

How can you hide behind Christianity and Patriotism when you are doing this to people? Does Pat Robertson know what you are doing to people?

I've since researched several other better, ethical options to purchase gold and you should never pay more than a 5% spread. 5%!!!!! Not 28%!!!! All you have to do is google gold or bullion and several better options than you're crooked company pop up.

I will never do business with you again and as for your offer to contact you directly, I tried twice and both times was told that I could not be transferred to you - so shove your offer up your you-know-what!


swissamerica

United States of America

Response from the CEO

#5UPDATE Employee

Thu, June 21, 2012

Dear Swiss America Client,

The biggest deficit America now faces is not in money or credit but in trust.

Millions of us have been let down by many of the people and institutions we used to trust most.

A DEFICIT OF TRUST

The American dream of secure investment in home ownership has for millions become a nightmare. Home ownership was turned into a boom, then speculator bubble, and then a bust that has left many drowning underwater with mortgages bigger than their homes are worth.

Some of our biggest banks proved unreliable. The stock market is now little more than a casino, driven up by speculators whenever the Federal Reserve hints at trillions more in out-of-thin-air paper stimulus spending.

Political leaders preach class warfare and cast a shadow over our economy's future with threats of crushing taxes on businesses and investors. Businesses are afraid to expand or hire, and 49.5 percent of households now have someone living there who gets a government check.

The Fed boasts that it is creating positive inflation to stimulate the economy, yet on June 7 Fed Chairman Ben Bernanke told Congress not to worry because worsening unemployment should continue to restrain inflationary pressures.

In other words, those who control the value of our paper dollars now debase our savings with deliberate inflation and depend on a terrible economy to protect us from an even worse economy. No wonder things are so unstable, uncertain and untrustworthy.

THE WHOLE TRUTH

We understand all this because Swiss America has been helping Americans protect their life savings for 30 years and has earned a sterling reputation in the discipline of precious metal diversification. We're not one of today's Johnny-come-lately or fly-by-night companies.

I've been with Swiss America for 20 years, and our representatives combined have many hundreds of years' experience in this field helping clients develop the strategies that best meet their individual and family needs.

We have always striven to provide clients the best service in our industry. We provide the best, most complete, up-to-date information the Whole Truth about our economy. We create a variety of materials including books and White Papers to arm investors with Life Savings-saving facts and analysis.

THE GOLD STANDARD

Swiss America has also become the Gold Standard of precious metal companies for three decades because we think of our clients as partners in maintaining America's highest values and ideals.

If you have any problem, question, idea or recommendation, my door is always open to serve you. Please email me at ceo@swissamerica.com.

Our policy and mission is to maintain the highest standards in our profession. We thoroughly investigate any complaint presented by a client or former employee to ensure we have and will continue to conduct ourselves in accordance with these standards. We strive to rectify such problems immediately.

Please feel free to call me just to say hello, and to get a direct personal sense of the quality of this company and its experienced leadership.

You'll find that there is no deficit of trust at Swiss America Trading Corporation, an old-fashioned honest company where you can feel at home with people who take great pride in your satisfaction.

Sincerely,

Dean Heskin
CEO

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