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  • Report:  #299897

Complaint Review: SWM/Nubodi NUBODI

SWM/Nubodi NUBODI SWM/Nubodi NUBODI is a fraud company. They promised to charge me only $3.95 for the trial of their product. I never signed up for any membership. A week later, the company charged me $87.31. UT Utah

  • Reported By:
    San Jose California
  • Submitted:
    Mon, January 14, 2008
  • Updated:
    Wed, January 16, 2008

SWM/Nubodi NUBODI sent me a bottle of their product for trial. They promised to charge me only $3.95 for the trial of their product. I never signed up for any membership. A week later, the company charged me $87.31. I called the company at the number provided on my credit called bill. Their number (801-208-7485) is always busy or probably does not exist. My credit company has been disputing for the amount. The product COLON CURE is not effective at all. Watch out for this company.

Eros
San Jose, California
U.S.A.

1 Updates & Rebuttals


Eros

San Jose,
California,
U.S.A.

UPDATE

#2Author of original report

Wed, January 16, 2008

I spoke to SWM/Nubodi NUBODI company representative on 01/14/08. I asked the representative how come the company charged me $87.31 without my authorization. The representative told me that I had 14 days to cancel the membership. I said, But I never signed up for any membership. I did not click on any agreement box with the order. I did not verbally or in writing authorized you to charge me $87.31.

The representative said it was too late and that the company already had shipped me one months supply. I asked the representative if I could return the product and get my money back. The representative told me that the company has no return, no refund policy.

Once again I told the representative that I never asked for one months supply. I told the representative that their web site is misleading. The web site states just pay $3.95 for the trial and thats all. The representative told me that he was NOT refunding me my money. The representative told me to scroll down the web-site page and read the terms. I told the representative that the membership agreement should be attached to the order that by clicking this box, you the consumer are agreeing to the membership. I told the representative that the web-site hid the terms.

He gave me an address that I could write to if I wanted to file a complaint.

Basically the company palmed off their product on me. SWM/Nubodi NUBODI may not have bad intentions, but the company needs to clarify to the customers that by ordering the trail, theyre signing up for the membership. The web-site is misleading.

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